Juni Espinosa
Rancho Palos Verdes,CA
Summary
Results driven leader in operational excellence and innovation, with a track record of driving revenue growth and reducing costs at Crossing Storage Services, Inc. Skilled in cross-functional team coordination and data-driven decision-making, excel in strategic business planning and solution innovation. Achieved significant improvements in productivity and customer satisfaction, demonstrating adaptability and growth mindset.
Overview
13
13
years of professional experience
1
1
Certification
Work History
COO
Crossing Storage Services, Inc.
07.2019 - 06.2024
- Oversaw 9 departments in 2 warehouse facilities day-to-day operations to keep organization running smoothly while meeting all core KPIs and business goals.
- Mentored team members by sharing knowledge, offering guidance, and providing constructive feedback; fostering a culture of continuous learning and development within the organization.
- Negotiated contracts and agreements to secure favorable terms and maximize profits.
- Streamlined operations by implementing efficient processes and systems, leading to increased productivity and cost savings.
- Drove revenue growth with the successful launch of new products and services to meet customer needs.
- Improved employee satisfaction and reduced turnover through the development of effective training programs and performance management systems.
- Managed financial, operational, property management and human resources to optimize business performance.
- Oversaw divisional marketing, advertising and new product development.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Developed innovative sales and marketing strategies to facilitate business expansion.
Director of Social Services
LifeSTEPS
02.2018 - 06.2019
- Managed 100+ residential units while coordinating with property managers and other organizations for families, children, and seniors.
- Facilitated open communication between staff members, promoting teamwork and collaborative problem-solving approaches to challenges faced by residents.
- Maintained a high level of professionalism and ethical conduct within the department, upholding the highest standards for social service work.
- Streamlined internal processes for more efficient delivery of social services to clients in need.
- Improved community outreach by developing and implementing innovative social service programs for residential low-income units.
- Spearheaded strategic planning efforts, setting clear goals and objectives for the department''s growth and success.
- Evaluated program effectiveness using performance metrics, identifying areas for improvement and implementing necessary changes.
- Developed and implemented variety of innovative policies and strategies to promote client self-sufficiency.
- Advocated for social and community service programs to increase awareness and funding.
- Partnered with local organizations to expand access to social and community services.
Sales and Marketing Manager
MJ Global Enterprise, Inc.
05.2012 - 05.2018
- Conducted market research to identify new business opportunities and stay ahead of industry trends.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Enhanced team collaboration through regular communication channels, fostering positive work environment where ideas could flourish.
- Increased sales revenue by implementing targeted marketing strategies and effective sales techniques.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Negotiated contracts skillfully, achieving favorable terms that contributed to bottom-line results.
- Managed cross-functional teams to execute successful product launches and marketing initiatives.
- Led high-performing sales team, providing coaching and ongoing support to ensure success.
- Implemented, executed and strategically expanded business channel partnerships and program initiatives.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
Photo Graphic Editor
Fox Sports Media
01.2011 - 05.2012
- Managed multiple projects simultaneously, ensuring timely delivery of high-quality photographic and typographic production.
- Kept up-to-date on industry trends and emerging topics to ensure relevancy of published materials.
- Collaborated with writers to improve content structure and clarity, resulting in increased reader engagement.
- Prepared and edited photos and graphics to improve quality and impact.
- Collaborated with writers, graphic designers, and other editors to develop content aesthetics, schedules and plan workflows.
- Set layouts and selected photos for stories to boost readership.
- Coordinated cross-functional teams to produce high-quality print and digital publications within tight deadlines.
Education
Master of Science - General Counseling Psychology
Mount Saint Mary's University
Los Angeles, CA05.2017
Bachelor of Arts - Fine Arts in Graphic Design
Loyola Marymount University
Los Angeles, CA05.2013
Skills
- Human Resources Management
- Logistics Management
- Process and Performance Improvement
- Cost Savings and Reduction
- Contract Negotiation
- Strategic Business Planning
- Cross-functional Team Coordination
Certification
- Certified Yoga Instructor - 200HR, 2014
- Licensed California Real Estate Salesperson - 2006
Languages
Korean
Native or Bilingual
Timeline
COO
Crossing Storage Services, Inc.
07.2019 - 06.2024
Director of Social Services
LifeSTEPS
02.2018 - 06.2019
Sales and Marketing Manager
MJ Global Enterprise, Inc.
05.2012 - 05.2018
Photo Graphic Editor
Fox Sports Media
01.2011 - 05.2012
Master of Science - General Counseling Psychology
Mount Saint Mary's University
Bachelor of Arts - Fine Arts in Graphic Design
Loyola Marymount University