Ju’Niah Beal
Statesboro,GA
Summary
Well-trained clerical and customer service professional with solid background in remote and in person settings. Professional demeanor and telephone etiquette with exceptional people skills and well-organized nature. Successful at operating in fast-paced environments to handle any administrative need.
Overview
1
1
year of professional experience
Work History
Front Desk Clerk
Home2Suites
Statesboro
08.2023 - 10.2023
- Verify customers' credit, and establish how the customer will pay for the accommodation
- Make and confirm reservations
- Keep records of room availability and guests' accounts, manually or using computers
- Transmit and receive messages, using telephones or telephone switchboards.
- Assisted in resolving customer complaints and inquiries in a timely manner.
Manager in Training
Hibbett sports
Statesboro
08.2022 - 07.2023
- Assume responsibility of entire store when store manager is not present.
- Provided coaching and mentoring to team members on a regular basis.
- Assure quality customer service
- Developed and implemented training plans for new employees.
- Resolved conflicts between employees or customers in a timely manner while maintaining professionalism.
Education
Bachelor of Kinesiology: Exercise Science -
Georgia southern University
12.2023
Associate degree: General studies -
Georgia Military College
05.2020
Skills
- High level of motivation
- Positive attitude
- Attention to detail
- Analytical viewpoint
- Strong communication skills
- Proficiency with organization
- Affable personality
- Professional demeanor
- Hospitality Management
- Cash Handling
References
References available upon request.
Timeline
Front Desk Clerk
Home2Suites
08.2023 - 10.2023
Manager in Training
Hibbett sports
08.2022 - 07.2023
Bachelor of Kinesiology: Exercise Science -
Georgia southern University
Associate degree: General studies -
Georgia Military College
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