Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

JUNICE ROBERTSON

Stone Mountain,GA

Summary

Accomplished Compassionate Registered Nurse, fully committed with 12 years of comprehensive patient and family care in the areas of ambulatory medicine, long term health care, hospital, public health, and telephonic nursing. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Efficiently coordinate with healthcare professionals to advance patient care. Seeking to better exercise intuitive compassion for wholistic wellness while focusing on emotional healing.

Overview

7
7
years of professional experience

Work History

Telecommute RN/Case Manager

United Health Care/Optum
04.2019 - Current
  • Identify early risk factors, and conduct ongoing evaluations
  • Maintain individualized care plans reflecting varying needs through ongoing assessment, development, and adjusting care plans, and implementing appropriate care strategies, to promote desired outcome
  • Coordinate referrals to wellness programs and community-based resources
  • Participated in professional growth programs to support special education improvement efforts
  • Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers
  • Educated patients and loved ones about different treatment options and outside care approaches to reduce burden on hospital resources
  • Facilitated special education placement process in partnership with parents to provide free appropriate public education for eligible referrals
  • Reduced care costs without sacrificing quality through service coordination and multidisciplinary collaboration

RN Referral Coordinator

Kaiser Permanente
Atlanta, GA
04.2015 - 03.2019
  • Review, authorize, and coordinate referrals internally/externally to meet identified needs
  • Provide patient education inspiring healthy lifestyle changes
  • Assess current health status via inbound and outbound calls
  • Provide post discharge follow-up calls to assure care plans are completed
  • Interacting with medical interdisciplinary team on unfamiliar cases
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
  • Maintained excellent attendance record, consistently arriving to work on time
  • Improved operations through consistent hard work and dedication
  • Used critical thinking to break down problems, evaluate solutions and make decisions
  • Developed and maintained courteous and effective working relationships

Education

Bachelor of Science - Biblical Education

Point University
Atlanta, GA
12.2012

Associate of Nursing -

North Georgia College & State University
Dahlonega, GA
05.2010

Nursing Prerequisites

Georgia Perimeter College
Clarkston, GA
2008

Some College (No Degree) - Biblical Studies

Beulah Heights Bible College
Atlanta, GA

Skills

  • Flexible and Adaptable
  • Self-Motivated
  • Decision-Making
  • MS Office
  • Active Listening
  • Excellent Communication
  • Analytical and Critical Thinking
  • Teamwork and Collaboration
  • Good Telephone Etiquette
  • Attention to Detail
  • Written Communication
  • Dependable and Responsible

Affiliations

BLS Certification Licensed Minister HONOR SOCIETIES: American Nurses Association Phi Theta Kappa International Honor Society

Ordained Minister

Youth Minister

Adult Lead Sunday School Teacher

Timeline

Telecommute RN/Case Manager

United Health Care/Optum
04.2019 - Current

RN Referral Coordinator

Kaiser Permanente
04.2015 - 03.2019

Bachelor of Science - Biblical Education

Point University

Associate of Nursing -

North Georgia College & State University

Nursing Prerequisites

Georgia Perimeter College

Some College (No Degree) - Biblical Studies

Beulah Heights Bible College

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JUNICE ROBERTSON