Junie Duvisien
Palm Springs,FL
Summary
Organized and attentive professionals with demonstrated talent in administrative support. Provide basic care and support to patients in collaboration with the nursing care team. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision. Energetic professional performs assessments, monitors behavior and helps develop treatment plans. Proven ability to collaborate with multidisciplinary teams to meet patient needs. Offers skills in task prioritization and task management. Service-oriented and resourceful with in-depth clinical skills and assessment training. Support patient personal care and hygiene needs with diligent assistance. Organized in keeping supplies stocked and equipment sterilized for use. Dedicated to supporting emotional, social and academic development of young children. Trained in developmental stages and knowledgeable about offering safe, nurturing environments to boost learning. Desire to complement education-based strategies with techniques to promote overall health and wellness.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Wellington Regional Hospital
07.2024 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Youth Care Specialist
USCRI
03.2024 - 07.2024
- Supervise and care for children and young people in a variety of settings, such as after-school programs
- Set a positive example and act as a role model
- Provide one-on-one support and guidance as needed
- Encourage participation in activities and personal hygiene tasks
- Keep records of patient progress and report any significant changes in behavior
- Ensure a safe and healthy environment and report any incidents that could affect a resident's safety
- Help young people develop life skills, confidence, and healthy relationships
- Set up and run projects, such as workshops, events, and shared activities
- Educate on issues that affect young people and advocate for their interests.
Front Desk
Palm Beach Hotel Condominium
03.2023 - 03.2024
- Greet clients with courtesy and announce their arrival to the necessary departments
- Handle incoming calls on a multi-line phone system and direct them to the correct staff member while answering general information questions as required
- Provide administrative support to the executive staff when needed, such as data entry, preparing correspondence, and record-keeping
- Maintain lobby in a neat and organized fashion to ensure that clients are comfortable and feel welcomed
- Coordinate with the office manager to ensure office supplies are well stocked.
Clerk/CNA
Baptist Health South Florida
03.2017 - 12.2022
- Produced high-quality documents, spreadsheets, and presentations for internal and customer-facing needs
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment
- Interacted with customers by phone, email, or in-person to provide information
- Received and routed business correspondence to correct departments and staff members
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
- Kept office supplies well organized and sufficiently stocked.
Childcare Teacher
Children Academy
06.2014 - 12.2017
- Maintain customer accounts and record account information
- Follow communication guidelines, policies, and procedures
- Handle customer complaints and provide alternatives and/or solutions to ensure resolution of complaints
- Assure international money transfer
- Conduct circle time with the kids and do fun activities
- Explore small and gross motor development and provide a safe environment.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Daycare Assistant Teacher
The Children's Place
04.2012 - 05.2014
- Conducted circle time with the kids, changed them, and kept them clean
- Engaged in learning activities like arts and helped them explore their small and gross motor skills.
- Ensured child safety by maintaining a clean, organized, and hazard-free facility at all times.
- Arrived at assigned areas on time, prepared, and ready to work.
- Assisted children with regular handwashing and wiped down hard surfaces often to minimize germ spread.
- Documented and reported behavior issues or accidents to parents, minimizing future problems.
Education
Bachelor in Science Nursing (BSN) -
Miami Regional University
09.2024
Associate in Arts (AA) -
Miami Dade College
01.2016
Certified Nursing Assistant -
Nursing Unlimited
07.2015
Early Childhood Development -
Miami Dade College
08.2013
Skills
- Multitasking and Prioritization
- Flexible and Adaptable
- Assisting with daily activities
- Self-Motivated
- Team Collaboration
- Microsoft Office
- Verbal and Written Communication
- Prioritization and Time Management
- Materials Organization
- Vital signs monitor
- CPR Certification
- HIPAA Compliance
- Empathy and Compassionate Care
- Basic Life Support
- Calm Under Stress
- Direct Patient Care
- Medical terminology knowledge
- Responding to emergency
- Certified Nursing Assistant (CNA)
- Behavior Reduction Strategies
- Individualized Education Plans
- Toilet training
- Behavioral assessment
- Parent Collaboration
- Behavioral support
- Active Listening
References
- Michel Saint Amour, Full Professional, (786) 334-0931
- Wildiana Noel, Baptist Hospital Supervisor (Co-worker), (786) 448-4137
Accomplishments
- Improved child retention rates 80 % through teacher and program improvement.
40 hours RBT training complete
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- First Aid Certification - American Red Cross or American Heart Association.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
Languages
English
Full Professional
French
Full Professional
creole
Full Professional
Timeline
Patient Care Technician
Wellington Regional Hospital
07.2024 - Current
Youth Care Specialist
USCRI
03.2024 - 07.2024
Front Desk
Palm Beach Hotel Condominium
03.2023 - 03.2024
Clerk/CNA
Baptist Health South Florida
03.2017 - 12.2022
Childcare Teacher
Children Academy
06.2014 - 12.2017
Daycare Assistant Teacher
The Children's Place
04.2012 - 05.2014
Bachelor in Science Nursing (BSN) -
Miami Regional University
Associate in Arts (AA) -
Miami Dade College
Certified Nursing Assistant -
Nursing Unlimited
Early Childhood Development -
Miami Dade College