Junie Lena

· Operated forklift, pallet jack, and hand truck to efficiently move materials within warehouse and shipping vehicles.

· Checked customer orders and documentation prior to shipment to prevent delays.

· Unloaded incoming shipments, inspected packages for damage, and routed items per documentation.

· Monitored merchandise flow in computer system for accurate inventory tracking.

· Prepared reports on damaged or missing items to improve tracking accuracy.

· Rejected deliveries with damaged items or shortages, collaborating with shippers for resolution.

· Contacted vendors to obtain information regarding inbound and outbound shipments.

· Maintained organized, safe, and clean work areas to promote operational efficiency.

· Operated forklift, pallet jack, and hand truck to efficiently move materials within warehouse and shipping vehicles.

· Checked customer orders and documentation prior to shipment to prevent delays.

· Unloaded incoming shipments, inspected packages for damage, and routed items per documentation.

· Monitored merchandise flow in computer system for accurate inventory tracking.

· Prepared reports on damaged or missing items to improve tracking accuracy.

· Rejected deliveries with damaged items or shortages, collaborating with shippers for resolution.

· Contacted vendors to obtain information regarding inbound and outbound shipments.

· Maintained organized, safe, and clean work areas to promote operational efficiency.

· Operated forklift, pallet jack, and hand truck to efficiently move materials within warehouse and shipping vehicles.

· Checked customer orders and documentation prior to shipment to prevent delays.

· Unloaded incoming shipments, inspected packages for damage, and routed items per documentation.

· Monitored merchandise flow in computer system for accurate inventory tracking.

· Prepared reports on damaged or missing items to improve tracking accuracy.

· Rejected deliveries with damaged items or shortages, collaborating with shippers for resolution.

· Contacted vendors to obtain information regarding inbound and outbound shipments.

· Maintained organized, safe, and clean work areas to promote operational efficiency.

· Evaluated employee performance reviews according to management's specific criteria.

· Resolved escalated customer disputes promptly while preserving strong customer relationships.

· Implemented programs that enhanced employee engagement within the team.

· Communicated changes in policies or procedures to relevant departments affecting customers.

· Monitored customer service performance metrics, including call response times and satisfaction ratings.

· Collaborated with upper management on departmental initiatives and improvements.

· Conducted regular meetings with customer service staff to address policy changes and concerns.