Junior Abreu Duran
North Brunswick,NJ
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Door Dash
Self Employed Web
North Brunswick, NJ
01.2024 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Planned and completed group projects, working smoothly with others.
- Maintained updated knowledge through continuing education and advanced training.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Exceeded customer satisfaction by finding creative solutions to problems.
Uber Associate
Self Employed Web
Every Where, NJ
01.2023 - Current
- Greeted customers and provided them with information about the rideshare service.
- Ensured customer safety by providing seat belts and adhering to traffic laws.
- Navigated routes using GPS systems for efficient delivery of passengers.
- Maintained cleanliness of vehicle interior and exterior, including vacuuming, washing windows, and refueling when necessary.
- Responded to customer inquiries in a timely manner via phone or text message.
- Provided friendly customer service during trips, including offering assistance with luggage loading and unloading and answering questions about local attractions.
- Performed pre-trip vehicle inspections according to company standards to ensure safety on the road.
- Assisted customers with setting up mobile payment methods for rideshare services.
- Monitored fuel levels and tire pressure regularly to ensure vehicle is running efficiently.
- Displayed excellent time management skills by arriving at pickup locations early or on time.
- Followed company protocols regarding cancellations, refunds, and other requests from customers.
Mechanical Technician
Self Employed Services
03.2022 - 05.2024
- Performed preventative maintenance on mechanical equipment and machinery.
- Assisted in the installation of new machines and equipment.
- Tested, diagnosed, and repaired malfunctioning components.
- Replaced worn or defective parts with new ones.
- Monitored performance parameters to ensure optimal operation of machinery.
- Adjusted machine settings as needed to optimize production processes.
- Developed detailed reports on operational issues and recommended corrective actions.
- Calibrated instruments used in testing operations to verify performance specifications.
- Researched technical manuals for troubleshooting guidance when necessary.
- Organized spare parts inventory to facilitate quick access during repairs or replacements.
- Operated computer-controlled automated systems for manufacturing processes.
- Attended training sessions for updates on product changes or modifications.
- Ensured the proper disposal of waste materials generated from repair works.
- Analyzed data from test runs to identify potential malfunctions in advance.
- Reviewed customer feedbacks for improving service standards and quality control.
- Collaborated with other technicians to complete complex projects efficiently.
Education
High School Diploma -
Liceo Secundario Librado Eugenio Beliar
Dominican Republic07-2013
Skills
- Organization
- Conflict Resolution
- Collaboration
- Analytical Thinking
- Analytical
- First Aid/CPR
- Equipment Installation
- Regulatory Compliance
- Parts Fabrication
- Schematic reading
- Machine Operation
- Power Tool Operation
- System Configuration
- Equipment monitoring
- Work Order Interpretation
- Equipment Operation
- Materials Transport
- Vehicle Maintenance
- Appointment Scheduling
- Vehicle Inspection
- Passenger Assistance
- Defensive Driving
- Valid Driver's License
- Safe driving techniques
Languages
Spanish
Native/ Bilingual
English
Elementary
Timeline
Door Dash
Self Employed Web
01.2024 - Current
Uber Associate
Self Employed Web
01.2023 - Current
Mechanical Technician
Self Employed Services
03.2022 - 05.2024
High School Diploma -
Liceo Secundario Librado Eugenio Beliar