Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Junior Clerge

Bradenton,FL
Junior Clerge

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Diligent with solid foundation in administrative management. Managed office operations and streamlined processes to enhance efficiency and productivity. Demonstrated effective team leadership.

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

16
years of professional experience

Work History

Publix

Deli Clerk
07.2023 - Current

Job overview

  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.

Bealls, Stage Stores

Warehouse Worker
08.2022 - 06.2023

Job overview

  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Performed general housekeeping and cleaning tasks.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.

Digicel Haiti

Customer Service Representative
02.2009 - 04.2015

Job overview

  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Trained new personnel regarding company operations, policies and services.

Education

Vision Moderne University

Associate of Arts from Administrative Management

University Overview

Skills

  • Customer Service
  • Cleanliness and sanitation
  • Honesty and Integrity
  • Strong Work Ethic
  • Organizational abilities
  • Computer Knowledge (Microsoft, Excel Adp)
  • Speak French & Creole
  • Staff management
  • Office administration
  • Accounting procedures
  • Customer service management
  • Organizational leadership

Languages

Spanish
Professional Working
French
Full Professional

Timeline

Deli Clerk
Publix
07.2023 - Current
Warehouse Worker
Bealls, Stage Stores
08.2022 - 06.2023
Customer Service Representative
Digicel Haiti
02.2009 - 04.2015
Vision Moderne University
Associate of Arts from Administrative Management