Junior Daniel
Truck Driver
Lehigh Acres,US
Summary
Dynamic operations manager with a proven track record at Strength Provider, enhancing customer satisfaction through effective issue resolution and team training. Skilled in safe driving and customer service, I consistently achieved high ratings by prioritizing cleanliness and punctuality, ensuring optimal performance and strong supplier relationships.
Overview
8
8
years of professional experience
4
4
Certifications
Work History
Uber Driver
Self Employed Web
10.2024 - Current
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
Manager of Operations
Strength Provider
10.2019 - 03.2025
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Enhanced team productivity by providing effective training programs and performance management systems.
- Developed strong relationships with suppliers, resulting in reduced costs and better quality products.
- Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
Warehouse Forklift Operator
Lowe's
01.2017 - 07.2019
- Maintained an organized warehouse by systematically arranging products using a forklift according to company guidelines.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Maneuvered forklift safely in congested and confined areas using [Skill] and [Technique].
Education
High School Diploma -
Uniteck School
05.2001 - 01.2000
Skills
Safe driving
Passenger transportation
Cleanliness
Customer service
Punctuality
Vehicle maintenance
Vehicle inspection
Accomplishments
Business Owner
JCL Transportation Care LLC
Jclcaretransportation@hotmail.com
Phone number: 239-785-95-77
Truck Owner: Ford E350 , 16FT
Certification
Certified Bloodbornes Pathogens Infectious Disease Control
Timeline
Certified DOT
03-2025
Certified Bloodbornes Pathogens Infectious Disease Control
01-2025
Uber Driver
Self Employed Web
10.2024 - Current
Certified Adult and Child First Aid CPR
06-2023
Manager of Operations
Strength Provider
10.2019 - 03.2025
Warehouse Forklift Operator
Lowe's
01.2017 - 07.2019
High School Diploma -
Uniteck School
05.2001 - 01.2000