Junior Escamilla
Fresno,CA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
5
years of professional experience
Work History
Groundskeeper
Table Mountain Rancheria
09.2024 - Current
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Enhanced curb appeal by maintaining lawns, gardens, and walkways in pristine condition.
- Maintained irrigation systems to ensure efficient water usage and healthy plant life.
- Utilized power tools and landscaping machines to maintain outdoor areas.
- Removed debris and waste from outdoor areas.
- Cut trees and shrubs to shape and maintain landscape.
- Removed tree stumps, roots and debris for cohesive landscape appearance.
Sales Associate
Boot Barn
10.2019 - Current
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Consulted with businesses to supply accurate product and service information.
- Trained new employees on customer service, money handling and organizing strategies.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
EVS Attendant
Table Mountain Casino
05.2023 - 09.2024
- Assisted in training new EVS Attendants on best practices for maintaining a clean and sanitary environment.
- Contributed to efficient operations by performing routine maintenance on cleaning equipment and reporting any necessary repairs.
- Managed time effectively to complete assigned tasks within designated shifts while avoiding disruptions in other departments'' operations.
- Improved overall facility hygiene by maintaining a consistent schedule of routine cleaning tasks.
- Preserved floor quality with appropriate maintenance techniques such as sweeping, mopping, vacuuming, buffing, waxing, and deep-cleaning carpets as required.
Education
High School Diploma -
Herbert Hoover High School
Fresno, CASkills
communication
leadership
problem solving
time management
adaptability
team work
critical thinking
billingual
Timeline
Groundskeeper
Table Mountain Rancheria
09.2024 - Current
EVS Attendant
Table Mountain Casino
05.2023 - 09.2024
Sales Associate
Boot Barn
10.2019 - Current
High School Diploma -
Herbert Hoover High School
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