Junior Michel
Exercutive Virtual Assistant
Miami,FL
Summary
Professional with results-driven mindset, specializing in executive support and administrative management. Skilled in managing complex schedules, coordinating virtual meetings, and optimizing workflows. Strong emphasis on team collaboration and adaptable to evolving needs. Recognized for effective communication, problem-solving abilities, and proactive approach to tasks.
Experienced with managing executive schedules, travel arrangements, and meeting coordination. Utilizes strong interpersonal skills to facilitate communication and collaboration among team members. Knowledge of office management software and administrative protocols.
Overview
20
20
years of professional experience
1
1
Certification
1
1
Language
Work History
Virtual Executive Assistant
Studypool
07.2020 - Current
- Maintained a professional online presence for executives by managing social media accounts and email correspondence.
- Supported executives in decision-making processes with thorough research and data analysis.
- Enhanced communication between departments by coordinating meetings and sharing relevant information.
- Reduced expenses through careful budgeting and expense tracking for executive office operations.
- Delivered timely reports on projects or key performance indicators as needed to support informed decision making.
- Collaborated with team members to achieve project goals, facilitating clear communication among stakeholders.
- Developed comprehensive meeting agendas that facilitated efficient use of time during executive conferences.
- Streamlined executive schedules by efficiently managing appointments and prioritizing tasks.
Virtual Assistant
Green Flash Consulting
05.2011 - 06.2020
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Set up virtual Zoom meetings, invited guests and disseminated agendas.
- Elevated client experience by providing timely customer support via phone calls, emails, and live chat platforms.
- Conferred with customers by telephone, chat or email to provide information.
- Ensured client deliverables were met on time by closely monitoring deadlines and coordinating task completion across teams.
- Maintained a well-organized database system for improved information accessibility in daily operations.
- Prepared PowerPoint presentations and ran slide shows remotely for virtual meetings.
- Managed electronic and paper filing systems by updating paperwork, maintaining documents, and accurately recording information.
- Completed business correspondence, transcription, and data entry.
Administrative Assistant
Home Depot
01.2005 - 05.2011
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Facilitated cross-departmental communication, organizing meetings to discuss project progress and align objectives.
Education
Master of Arts - Business Administration And Management
Harvard University
Cambridge, MA 05.2001 -
Associate of Arts - Business
Florida Career College
Miami, FL 05.2001 -
Bachelor of Arts - Business Administration And Management
California State University
CA 05.2001 -
Skills
File organization
Accomplishments
- Collaborated with team of ten in the development of Lets Build Together.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Awarded a bonus in recognition of managing the addition of more than five staff members from another company office location.
- Reduced annual employee training costs by more than 15% by implementing new company division policies.
Certification
CAP - Certified Administrative Professional
Timeline
CAP - Certified Administrative Professional
05-2023
Virtual Executive Assistant
Studypool
07.2020 - Current
Virtual Assistant
Green Flash Consulting
05.2011 - 06.2020
Administrative Assistant
Home Depot
01.2005 - 05.2011
Master of Arts - Business Administration And Management
Harvard University
05.2001 -
Associate of Arts - Business
Florida Career College
05.2001 -
Bachelor of Arts - Business Administration And Management
California State University
05.2001 -