Junior Morales
Cornerstone Building Brands
Powder Springs,GA
1
Language
1
Certification
11
years of professional experience
Results-oriented Dock Operations Specialist with expertise in warehouse logistics and material handling. Operates forklifts and manages inventory to optimize loading and unloading processes. Demonstrates strong teamwork and adaptability to enhance operational efficiency in fast-paced environments.
Work History
Dock Worker/Forklift Operator
1 Year 3 Months- Unloaded trucks and verified shipments against bills of lading to ensure accuracy. check BOL and packing list make sure it matches with product and I put the information into computer system.
- Received Amazon, UPS, and FedEx packages, recorded PO numbers and quantities in the system, and delivered packages to designated recipients.
- Picked customer orders by accurately locating and staging products for verification. go to each bin locations pick correct quantities and stage them to be checked.
- Executed product replenishments to ensure inventory accuracy and availability. put product into correct locations and the ones that go in the air locations I tag them with the product name and quantity and put them up.
- I receive Amazon, UPS, and FedEx packages and put the PO number how many packages came in and who the package is going to in the system and I make deliveries to the people who the packages go to.
- When I have free time Performed housekeeping tasks, including sweeping floors and disposing of trash. sweep up the floors throw trash in our mini dumpster as then when our dumpster is full take our mini dumpster outside and dump the trash in the big dumpster using the forklift.
Warehouse Associate
7 Months- Sorted products into appropriate box or disposal locations to ensure efficient inventory management.
- Separated products on conveyor belt, including VGA connectors, copper, motherboards, and wires, for streamlined processing and recycling.
- Dismantled electronics and machines using hand tools and drill, organized parts for assembly line, promoting effective recycling operations.
Forklift Operator/Order Puller
1 Year 9 Months- Coordinated supply chain operations to ensure timely distribution
- Supported Warehouse Workers in task completion directed by the Warehouse Manager.
- Responsible for preparing orders, pulling materials, packing boxes, placing orders in delivery area
- Processed customer orders by accurately selecting and packing items in accordance with all information and instructions as provided
- Pulled materials, packed boxes, and placed orders in the delivery area to prepare orders.
- Assists other Warehouse Workers in completing tasks as requested by the Warehouse Manager and/or immediate supervisor
- Conducted quality inspections to ensure product standards were met for product quality
- Operated forklift for replenishments, loading and unloading trailers efficiently
Warehouse Associate
1 Year 1 Month- Ensured timely supply distribution to meet warehouse needs.
- Supported warehouse workers in task completion under the direction of the warehouse manager.
- Monitored participation of assigned reservists, recorded absences, and processed reschedules and training to ensure optimal staffing.
- Processed customer orders by gathering and packaging products. in accordance with all information and instructions as provided
- Executed order preparation, including material pulling, box packing, and delivery area placement.
- Assists other Warehouse Workers in completing tasks as requested by the Warehouse Manager and/or immediate supervisor
- Conducted quality control inspections to ensure product standards. for product quality
- Accepted incoming shipments and prepared items for distribution. when arrived and prepared for shipping
- Operated a forklift to replenishments, Loaded and unloaded trailers.
Warehouse Associate
1 Year 7 Months- Managed inventory supplies for timely distribution
- Assisted other warehouse workers in completing tasks directed by the warehouse manager.
- Monitored attendance of assigned reservists, recorded absences, processed reschedules and training equivalencies
- Prepares product for shipment to include packaging for safe shipping, plus labeling and marking
- Handled the preparation of orders, including pulling materials, packing boxes, and organizing items for delivery.
- Received the product when arrived and prepared for shipping
- Conducted quality control inspections to maintain product standards
- Coordinated receipt of products and managed shipping readiness
- Monitors the participation of assigned reservists, records absences, processes reschedules and equivalent training.
Medical Service Representative
10 Months- Facilitated skilled customer service to meet Service Level Agreements, ensuring compliance with company guidelines and achieving profitable outcomes.
- Respond to Medicaid questions regarding member and provider eligibility, claim submission procedures, and claims processing
- Assists callers in a fast paced call center environment applying basic knowledge of medical inquiries relative to Medicaid
- Accurate and timely documenting and responses to complex member and provider inquiries
- Documented and responded accurately and promptly to complex member and provider inquiries.
- Facilitating highly skilled customer service while keeping our Service Level Agreement at the forefront calls to meet the company's guidelines and profitable outcomes.
- Assisted providers with inquiries regarding member eligibility and claims processing. with member eligibility and claims information
- Understood basic concepts of medical billing, including relevant forms and Medicaid requirements. of medical billing (UB04, CMS 1500 Claim Forms, and Dental) and Medicaid
- Escalate more complex questions or issues appropriately
Cashier
2 Years 6 Months- Facilitating highly skilled customer service
- Greeted customers and informed them about promotional deals to enhance shopping experience
- Assisted customers at checkout with sales, returns and other transactions
- Processed cash transactions accurately to ensure smooth checkout
- Assisted customers at checkout with sales and returns to facilitate efficient transactions
- Assist with floor recovery by re-packing footwear and removing from the sales floor
- Maintained organized footwear display by returning items to proper locations by re-packing footwear and removing from the sales floor
Customer Service Representative
11 Months- Facilitated skilled customer service while prioritizing Service Level Agreement compliance to ensure alignment with company guidelines
- Handle inbound calls for members regarding credit reports and scoring
- Accurate and timely documenting and responses to complex customer inquiries
- Assisted with answering general questions and concerns
- Documented and responded to complex customer inquiries accurately and promptly
- Escalated complex questions or issues to appropriate teams for resolution
Education
High school diploma
Skills
Inventory Management
Warehouse Organization
Shipping & receiving
Picking & packing
Load & unload
Load/unload operations
Material Handling operation
Freight handling
Heavy Equipment Operation
Reach truck
Order picker
Computer skills
RF scanner
Data Entry
Logistics Communication
Safety Compliance
Equipment Maintenance
Customer Service
English
Stocking
Safety Compliance
Mechanical aptitude
Warehouse safety
Loading and unloading
Certification
Driver's License, Pallet Jack Certification, Forklift Certification
Languages
Spanish - Fluent
Timeline
Dock Worker/Forklift Operator
Cornerstone Building Brands
07.2025 - CurrentRead More
Warehouse Associate
Iron Mountain
09.2024 - 04.2025Read More
Forklift Operator/Order Puller
XPO Logistics
11.2022 - 08.2024Read More
Warehouse Associate
AUTO PLUS
09.2021 - 10.2022Read More
Warehouse Associate
Nova-Austell
12.2019 - 07.2021Read More
Medical Service Representative
Georgia Medicaid
08.2017 - 06.2018Read More
Customer Service Representative
ALORICA/EXPERIAN
09.2016 - 08.2017Read More
Cashier
RUE
07.2015 - 01.2018Read More
Brunswick High School
High school diploma
Read More