Junior Portillo
Miami,FL
Summary
Dynamic professional with a proven track record in pool construction at Tuttle’s Pool, blending exceptional communication skills and budgeting acumen to enhance client satisfaction and streamline project execution. Skilled in pool renovation and customer service, consistently delivering projects that exceed expectations without compromising on quality or cost.
Overview
6
6
years of professional experience
Work History
Pool Builder
Tuttle’s Pool
11.2022 - Current
- Collaborated with landscaping teams to ensure seamless integration of pool structures into outdoor living spaces, enhancing the overall aesthetic appeal and functionality of clients'' properties.
- Provided exceptional customer service by addressing concerns promptly and maintaining open lines of communication during all phases of a project.
- Implemented cost-saving measures in material procurement without compromising quality or durability of finished products.
- Enhanced client satisfaction by delivering high-quality pool designs tailored to their specific needs.
Greeter
American Airlines Arena
11.2021 - 06.2022
- Fielded customer complaints and notified managers.
- Answered customer questions and pointed individuals in right directions.
- Acted as first point of contact for visiting clients and customers.
- Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
Cart Attendant
Home Depot
01.2020 - 05.2020
- Cleared parking lot of litter and foreign debris.
- Collected carts left in parking areas and returned to retail stores.
- Offered carts to patrons.
- Patrolled car park for unattended and loose shopping carts, preventing damage to patron vehicles.
Car Wash Attendant
Carwasher
04.2019 - 09.2019
- Received check, cash and credit card payments from customers, gave back balance, and maintained accounts of payments received on daily basis.
- Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
- Evaluated vehicles' exterior ahead of car wash service to ascertain and relay all issues to customers.
- Assisted in training new staff members on proper car wash techniques and procedures.
Education
Miami Jackson Senior High School
Miami, FL05.2022
Skills
- Communication and Coordination
- Time Management Capabilities
- Budgeting and Estimating
- Permit Acquisition Knowledge
- Sales and Marketing Acumen
- Pool Renovation Experience
- Tile and Coping Installation
- Heavy Lifting
- Physical Stamina
- Installation and Finishing
- Concrete mixing
Languages
English
Full Professional
Timeline
Pool Builder
Tuttle’s Pool
11.2022 - Current
Greeter
American Airlines Arena
11.2021 - 06.2022
Cart Attendant
Home Depot
01.2020 - 05.2020
Car Wash Attendant
Carwasher
04.2019 - 09.2019
Miami Jackson Senior High School