Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Work Preference
Timeline

ROBERT MEDINA

Brooklyn,NY

Summary

Dynamic professional with a strong background in fire safety and security management at Hampton Inn By Hilton. Proven ability to enhance guest satisfaction through exceptional customer service and effective problem-solving. Skilled in developing fire safety plans and training programs, ensuring compliance with regulations while fostering a collaborative team environment. Bilingual in Spanish.

Overview

9
9
years of professional experience
1
1
Certification

Work History

FLSD

Hampton Inn By Hilton
07.2021 - Current

Develops and updates fire safety plans, ensuring NYC Fire Code compliance.
Leads fire safety training and drills, enhancing occupant readiness.
Maintains fire protection systems, ensuring operational reliability.
Coordinates emergency responses, liaising with fire departments.
Prepares detailed reports for regulatory compliance and audits.
Demonstrates strong work ethic and punctuality while quickly adapting to new challenges
in a dynamic environment.

Security Officer

La Guardia Plaza Hotel
07.2016 - 09.2020
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.

FLSD

Maximum Security
06.2024 - Current

Develops and updates fire safety plans, ensuring NYC Fire Code compliance.
Leads fire safety training and drills, enhancing occupant readiness.
Maintains fire protection systems, ensuring operational reliability.
Coordinates emergency responses, liaising with fire departments.
Prepares detailed reports for regulatory compliance and audits.
Demonstrates strong work ethic and punctuality while quickly adapting to new challenges
in a dynamic environment.

Skilled at working independently and collaboratively in a team environment.

Education

Associate of Arts - Liberal Arts

Queensborough Community College, Oakland Gardens, NY
  • 2.25 GPA

Associate of Arts - Liberal Arts

Kingsborough Community College, Brooklyn, NY

High School Diploma -

BLHS For Academic Excellence , Brooklyn, NY
06-2007
  • Honor Roll 2006

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Multitasking Abilities
  • Computer skills
  • Verbal communication
  • Microsoft Office Proficiency

Certification

  • FLSD - T89 LICENSE


  • NYS SECURITY LICENSE


  • CPR CERTIFICATION

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Timeline

FLSD - Maximum Security
06.2024 - Current
FLSD - Hampton Inn By Hilton
07.2021 - Current
Security Officer - La Guardia Plaza Hotel
07.2016 - 09.2020
Queensborough Community College - Associate of Arts, Liberal Arts
Kingsborough Community College - Associate of Arts, Liberal Arts
BLHS For Academic Excellence - High School Diploma,
ROBERT MEDINA