Junior Salazar
Ruskin,FL
Summary
Dynamic and results-driven professional with a proven track record in enhancing productivity and customer satisfaction while driving revenue growth. Skilled in streamlining procedures and optimizing employee talent. Seeking a full-time position that offers professional challenges and leverages interpersonal, time management, and problem-solving skills. Detail-oriented team player with strong organizational abilities and a capacity to manage multiple projects with precision.
Overview
17
17
years of professional experience
Work History
Client Service Account Manager
JP Morgan Chase & Company
11.2022 - Current
- Cultivated long-term business growth by building relationships with customers and the community.
- Achieved sales goals by securing new customer relationships.
- Resolved issues with high-profile customers to maintain and increase the return customer base.
- Collaborated with management to implement improvements and exceed team goals.
- Engaged in product training and branding initiatives to boost awareness and revenues.
Collections Specialist III
Chase Bank
11.2021 - 11.2022
- Delivered exceptional customer service during collection calls.
- Processed payments and negotiated full balance collections.
- Researched accounts to resolve collection issues.
- Maintained high call volumes in a busy call center environment.
Assistant District Manager
Onemain Financial, Inc.
09.2018 - 11.2021
- Reviewed credit histories and paperwork for loan feasibility.
- Explained complex financial information in simple terms.
- Analyzed loan portfolio risks and suggested solutions.
- Ensured compliance with regulatory and security policies.
President
Gulf Coast Latin Chamber
06.2007 - 09.2017
- Managed employees to maximize productivity and trained staff on best practices.
- Developed strategies and policies for long-term business objectives.
- Cultivated relationships with external partners to maximize resources.
Education
MBA - Business Administration And Management
Southern New Hampshire University
Tampa, FL01-2026
Bachelor of Arts - Business Administration
Keiser University
Sarasota, FL04-2017
Skills
- Process Optimization
- Payment Acceptance
- Scripted Conversations
- Problem-Solving
- Organization and Time Management
- Active Listening
- Teamwork and Collaboration
- Written Communication
- Critical Thinking
- Excellent Communication
- Self-Motivation
Languages
Spanish
Native or Bilingual
Timeline
Client Service Account Manager
JP Morgan Chase & Company
11.2022 - Current
Collections Specialist III
Chase Bank
11.2021 - 11.2022
Assistant District Manager
Onemain Financial, Inc.
09.2018 - 11.2021
President
Gulf Coast Latin Chamber
06.2007 - 09.2017
MBA - Business Administration And Management
Southern New Hampshire University
Bachelor of Arts - Business Administration
Keiser University