Watchful Security Supervisor committed to maximizing facility security and minimizing risks. Monitors facilities with safety of visitors and staff in mind. Leads team of security professionals to protect facilities and guests.
Overview
8
8
years of professional experience
Work History
Security Guard Supervisor
Harbor NYC
621 WEST 46TH ST
09.2021 - Current
Delivered high-quality customer service when interacting with clients, visitors, or employees requiring assistance from the security team.
Streamlined communication with team members for improved incident response times and overall efficiency.
Maintained accurate records of all incidents, daily logs, and personnel files in compliance with industry standards.
Enhanced security measures by implementing effective patrol strategies and surveillance techniques.
Security Guard
El Tunel NYC
179 St Wester Ave
01.2017 - 09.2021
Maintained a safe environment for staff and visitors through proactive surveillance and communication.
Responded quickly to emergency situations to assess and deflect issues.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Security Guard
NYC SECURITY
New York, NY
11.2015 - 01.2017
Responsible for providing security services for customers.
Provide escort to the customers.
Control the situation of fight or accident and personnel.
Listen and resolve customer's complaints and problems.
Deploy and follow safety procedures.
Prepare reports on incidents and accidents.
Education
High School Diploma -
Colegio Isidro Santo
Dominican Republic
11.2012
Skills
Access Control and Crowd Control
Remarkable ability to handle the situations and make quick decision
Strong headed with the ability to maintain the discipline and cool environment
Trained in Judo
Respond to emergency situations as directed by police
Proficient in report writing and verbal communication