Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
AssistantManager

Junior Smalling

Brooklyn,NY

Summary

Dynamic Shipping Supervisor with proven expertise at Caribbean Group Of Companies, adept in optimizing shipping procedures and enhancing team performance. Skilled in warehouse management and staff supervision, I successfully reduced shipment errors and improved operational efficiency, fostering a collaborative environment that consistently exceeded performance targets.

Analytical Shipping Supervisor with experience across all aspects of shipping and receiving. Adept in planning and executing shipping schedules for high-volume warehouses. Committed to enforcing safety measures and good employee health practices.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Shipping Supervisor

Caribbean Group Of Companies
05.2011 - 02.2025
  • Supervised shipping team of 42 employees.
  • Developed effective communication channels between warehouse, shipping department, and sales teams for smooth operations.
  • Coordinated with warehouse staff to ensure accurate inventory management and timely shipments.
  • Maintained accurate documentation for all shipments, ensuring compliance with regulatory requirements.
  • Inspected loading operations for improvements in efficiency and safety.
  • Managed a team of shipping personnel, fostering a productive work environment and promoting teamwork.
  • Worked closely with customer service representatives to address client inquiries or concerns regarding their orders promptly.
  • Reduced shipment errors by conducting thorough inspections of outgoing packages.
  • Analyzed shipment data to identify trends and areas for improvement in the overall supply chain process.
  • Optimized loading procedures to maximize truck space utilization and minimize transportation costs.
  • Conducted regular performance reviews for team members, identifying areas for growth and providing constructive feedback.
  • Managed shipping and receiving activities for company with around 400 or more orders processed daily.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Organized training sessions on new equipment or processes to keep staff updated on industry best practices.
  • Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Assigned tasks to team members to complete within designated time frames.
  • Met or exceeded production goals and objectives by following strict procedures.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Resolved conflicts between team members and addressed complaints or grievances.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.
  • Rooting and dispatching of trucks and driver.

Warehouse Supervisor

Cameron Industries Joinery Limited
10.1999 - 03.2010
  • Supervised warehouse operations by managing employees during shifts.
  • Supervised shipping and receiving, distribution and workplace safety.
  • Supervised shipping and handling operations.
  • Used warehouse management software to reconcile daily inventory.
  • Maintained high levels of accuracy in daily operations.
  • Oversaw daily operations and shipping and handling processes.
  • Oversaw inventory control levels and verified compliance with storage and organization processes.
  • Kept detailed records of inventories and merchandise inventory transactions.
  • Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
  • Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
  • Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
  • Increased accuracy in order fulfillment with thorough quality control checks before shipping orders.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Handled day-to-day shipping and receiving overseeing more than 7000 packages per day.

Education

Associate of Business Administration - Business Administration

Excelsior College
Kingston Jamaica
07-1999

Diploma In End User Computing - Computing

Institute of Management & Production
Kingston, Jamaica
07-1997

Skills

  • Warehouse management
  • Shipping procedures
  • Staff supervision
  • Operating equipment like Forklift
  • Supply chain management
  • Warehouse operations
  • Safety and compliance
  • Shipping and receiving
  • Stock control
  • Team management
  • MS office
  • Task delegation

Certification

  • Supervisory Management

Interests

  • Avid Reader
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Swimming
  • Participating in fundraising events to support local charities, schools, or community projects
  • I enjoy helping others and giving back to the community
  • Music
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Watching Movies and TV Shows
  • Volunteering

Timeline

Shipping Supervisor

Caribbean Group Of Companies
05.2011 - 02.2025

Warehouse Supervisor

Cameron Industries Joinery Limited
10.1999 - 03.2010

Associate of Business Administration - Business Administration

Excelsior College

Diploma In End User Computing - Computing

Institute of Management & Production

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Junior Smalling