Junior Torres
Guardian Glass
Mount Airy,NC
2
Languages
1
Certification
25
years of professional experience
Dependable individual with a strong work ethic and adaptability. Known for strong self-starting capabilities, excellent communication, and maintaining safety compliance in a fast paced environment. Always ready to learn new tasks. Outgoing worker with great labor and teamwork skills.
Work History
Mirror Line Unloader
2 Months- Unloaded glass products from shipment containers, ensuring safe handling and minimal damage.
- Inspected incoming materials for quality assurance, identifying defects and discrepancies.
- Operated overhead crane and pallet jacks to transport materials within warehouse efficiently.
- Used barcode scanners and other technology to track new material into inventory.
- Upheld cleanliness and order in unloading area, ensuring safe and productive working environment.
- Assembled pallets and crates for secure transportation of materials.
- Maintained clean, orderly work environment free of hazards.
- Improved physical fitness and stamina, enabling sustained performance under challenging conditions.
- Collaborated with team members to maintain workflow and meet daily operational goals.
- Assisted other team members in navigating large loads.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
Online Sales
1 Year 11 Months- Online sales by implementing targeted marketing campaigns and optimizing website content.
- Developed successful online sales operations from scratch by establishing and following strategic vision, mission and operational plans.
- Coordinated with online sales team to ensure unified customer service approach.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Learned and adapted quickly to new technology and software applications.
Sales & Shed Hauler
1 Year 11 Months- Operated flatbed pickup for efficient transportation of sheds on a shed hauler trailer.
- Made timely deliveries to customer locations.
- Inspected loads for safety compliance and secured materials for transport.
- Assisted with team members on safe hauling practices and equipment use.
- Improved safety standards with regular vehicle maintenance checks and adherence to company protocols.
- Safely navigated various road conditions while adhering to traffic laws and regulations at all times during transportation of goods.
- Attached and maintained trailers, wiring and safety devices to haul sheds.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Assist in delivering and installing sheds in all elements of weather.
- When i was not hauling sheds, i would do online sales for sheds.
Hot Shot Driver
1 Year 11 Months- Owner & Operator of my truck and trailer
- Collaborated with dispatchers to coordinate efficient pickup and delivery schedules.
- Performed daily vehicle inspections and completed reports regarding issues with trucks.
- Adhered to all relevant regulations, including hours of service, weight restrictions, and hazardous material handling procedures.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed logistics and scheduling for multiple shipments daily.
- Operated various freight transportation routes to ensure timely deliveries.
- Coordinated loading and unloading procedures for efficiency and safety.
- Maintained vehicle compliance with safety regulations and standards.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Inventory Coordinator
13 Years 8 Months- Implemented inventory tracking systems, enhancing accuracy in stock monitoring and reporting.
- Analyzed supply chain data to identify trends, improving order fulfillment strategies.
- Performed full inventory counts 2 times per week.
- Performed data entry and completed proper paperwork.
- Purchased new supplies in line with projections and current inventory levels.
- Planned production schedules, taking employee production rates, company needs and seasonal changes into account.
- Collaborated with our trucking team to pick up and deliver to other plant divisions.
- Coordinated with suppliers to negotiate better pricing and delivery terms, resulting in cost savings.
- Investigated and resolved variances in inventory counts on a monthly basis.
Assistant Customer Service Manager
6 Years 5 Months- Supervised daily operations, ensuring efficient customer service and team performance.
- Coordinated staff schedules to maintain optimal coverage during peak service hours.
- Enhanced customer satisfaction by promptly addressing and resolving complaints and issues.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Developed training programs for staff, enhancing product knowledge and service delivery.
- Managed inventory levels, coordinating with suppliers to maintain stock availability.
- Assisted with pricing questions, inventory availability and changes to existing order and shipping information.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
High School Diploma
Skills
Ready to learn
Dependable and reliable
Hardworking
Self-Starting
Independent
Strong work ethic
Independate
Certification
- H2S Certification Certification
- PEC Safeland Safety Course Certification
- CDL Class A with some restrictions
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Mirror Line Unloader
Guardian Glass
06.2026 - CurrentRead More
Online Sales
Warrior Buildings
07.2024 - 06.2026Read More
Sales & Shed Hauler
Rhino Sheds
09.2022 - 08.2024Read More
Hot Shot Driver
JRT Transport - Self Employed
09.2021 - 08.2023Read More
Inventory Coordinator
Carolina Carports
01.2008 - 09.2021Read More
Assistant Customer Service Manager
Lowes Foods
08.2001 - 01.2008Read More
Surry Central High School
High School Diploma
Read More