Higinio Vargas
Schenectady
Summary
Flexible hard worker ready to learn and contribute to team success.
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
7
7
years of professional experience
2013
2013
years of post-secondary education
1
1
Certification
Work History
Service Manager
Nisky Tire
Schenectady
03.2024 - Current
- Managed daily operations for tire service and maintenance.
- Supervised staff ensuring adherence to safety protocols.
- Coordinated scheduling of service appointments for customers.
- Handled customer inquiries and resolved complaints efficiently.
- Resolved customer complaints in a timely manner.
- Developed and maintained relationships with customers, vendors, and suppliers.
- Managed inventory levels of parts necessary for servicing customers' needs.
- Collaborated with customers to offer solutions to service needs.
Service Technician
1501 Balltown Road
Schenectady
07.2018 - Current
- Diagnosed equipment issues and performed necessary repairs on various machinery.
- Conducted routine maintenance to ensure optimal performance of all service tools.
- Collaborated with team members to streamline workflow and improve service efficiency.
- Utilized diagnostic tools to troubleshoot and resolve technical problems effectively.
- Diagnosed problems and determined solutions for various customer issues.
- Repaired faulty components such as motors, pumps, valves, switches.
- Conducted thorough inspections of vehicles for safety compliance and operational readiness.
- Evaluated vehicle conditions and identified necessary repairs or maintenance requirements.
- Utilized diagnostic tools to assess vehicle performance and functionality issues.
- Maintained accurate records of inspection findings and vehicle service histories.
- Utilized specialized tools such as gauges, calipers or measuring tapes during inspections.
- Reviewed repairs by test driving vehicles and conducting final inspections.
- Analyzed results from diagnostic tests to determine the cause of mechanical problems.
- Inspected vehicles for safety and mechanical issues, such as brakes, tires, lights, and fluid levels.
- Maintained accurate documentation of all inspections performed in accordance with company policies and procedures.
- Repaired minor defects on vehicles such as changing light bulbs or replacing wiper blades.
- Performed routine maintenance on various vehicle makes and models.
- Conducted repairs on engines, transmissions, and electrical systems efficiently.
- Ensured compliance with safety regulations during all repair activities.
Education
Washington Ervin
Schenectady, New YorkSkills
- Tire maintenance
- Vehicle diagnostics
- Safety compliance
- Customer service
- Parts management
- Equipment inspection
- Technical troubleshooting
- Effective communication
- Problem solving
Languages
English
Professional
Spanish
Professional
Certification
- I do have my NYS Inspectors license cleared for group 1,2 and 3
Timeline
Service Manager
Nisky Tire
03.2024 - Current
Service Technician
1501 Balltown Road
07.2018 - Current
Washington Ervin