Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Software
Interests
Work Preference
Timeline
Generic

Junior Tagunu Nupukuh Edward

Tagunu Nupukuh
Charlotte,NC

Summary

Experienced Software Tester with hands-on background in testing various development projects. Successful at testing based on customer requirements to produce on-target deliverables. Demonstrated expertise in leading-edge software development and testing methods.

Overview

5
5
years of professional experience
1
1
Language

Work History

SOFTWARE QA TESTER

GOBLISS
8 2019 - 9 2022
  • Identifying and reporting bugs based on the severity and priority
  • Performing black box testing for Mobile and Web applications
  • Reviewing user interfaces for consistency and functionality
  • Reporting and tracking bugs with Jira, following until resolved
  • Creating test cases and executing test runs in TestRail
  • Performing API testing, creating collections and running different calls using Postman
  • Effectively communicating, collaborating with business and technical teams
  • Participating in daily stand-ups and sprint planning
  • Provide technical support to audio setup and general problem resolution
  • Assist with recording and sound production by setting up sound and record equipment
  • Involved in various phases of Software Development Life Cycle (SDLC) of the application like Requirement gathering, Design, Analysis, development, and testing.

Software Quality Assurance Analyst

TOPPERS PIZZA
10.2022 - 03.2024
  • Select SQL queries using SQL server management Studio
  • Perform UAT testing, communicating directly with Developers
  • Used Excel to write test cases, share these with the lead
  • Write clear and concise test cases without the use of Business requirements since this wasn’t provided
  • I had to do some research on similar businesses
  • Bug tracking using Azure Devops, following up from when it is created to when it is closed
  • Perform tests on the production website when it goes live to make sure bugs don’t find their way in there and cause any monetary losses
  • I also had to look at order JSon files for orders placed to make sure everything was in order, like the amount paid, payment source
  • Create test scenarios to enable me test websites and other applications
  • Tested the in-house software used for data management such as timecards, food inventory, sales, payroll, labor cost calculation
  • Worked on a project to upgrade the payment system
  • The POS upgrade gave users the ability to tip using PinPad
  • UI testing in UAT and production to make sure images and texts conform to what marketing expects
  • I led testing and was in charge of QA for over a month when my supervisor was away, making sure everything was intact
  • Helped improve Google review on the website, changed customer perspective and had very positive reviews from my colleagues and customers.

IT HELP DESK

DIMMPLES LLC
01.2019 - 08.2019
  • Maintaining the various computer systems owned or operated by the company
  • Providing end-user support, resolving technical issues, and providing technical assistance for all operating systems and applications
  • Providing in-person and remote support through use of the telephone or remote access
  • Providing new employees with required hardware and appropriate access to the company’s computer systems
  • Maintaining business software applications
  • Researching, designing, implementing, configuring, monitoring, troubleshooting, and evaluating existing and new operating systems and applications
  • Testing, validating, and installing operating system and application security/performance
  • Supporting Management with tracking of computer/printer devices for asset controls
  • Ensuring end users have proper computer resources including enough memory and the set up needed to be able to work efficiently.

Education

Skills

Platforms: macOS, Windows, Linux, iOS, Android, UATundefined

Accomplishments

  • Achieved multiplatform testing by introducing Browserstack for UI testing tasks, boosted the speed and quality.
  • Collaborated with team of eight in the development of Pizmet, which is an in house Toppers software.
  • Supervised team of three staff members.

Software

Writing test cases using Excel, Jira, Google Docs

Writing queries in MS SQL Server

Bug tracking in Azure, Jira

Using outlook, Calendar, Teams for meeting schedules

UI testing in various Browsers

Mobile testing via Xcode and android studio

Interests

Soccer

Video Games

Work Preference

Work Type

Full TimeContract Work

Work Location

RemoteHybridOn-Site

Important To Me

Work-life balance401k matchHealthcare benefitsPaid time offPaid sick leave

Timeline

Software Quality Assurance Analyst

TOPPERS PIZZA
10.2022 - 03.2024

IT HELP DESK

DIMMPLES LLC
01.2019 - 08.2019

SOFTWARE QA TESTER

GOBLISS
8 2019 - 9 2022

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