Juni Persaud
Orlando,FL
Overview
6
6
years of professional experience
Work History
Merchandise Stocker
Universal Orlando Resorts: Hogsmeade
06.2023 - Current
- Increased merchandise availability by efficiently organizing stockroom and maintaining inventory levels.
- Ensured accurate inventory counts by conducting regular audits and updating system records accordingly.
- Enhanced customer satisfaction by promptly assisting with product inquiries and location requests.
- Promoted positive customer experiences by addressing concerns promptly and offering suitable solutions when needed.
- Maximized stock efficiency with proper rotation methods, minimizing expired or damaged items.
- Facilitated seasonal product transitions, ensuring smooth integration of new items into existing displays per company guidelines.
Merchandise Associate
Universal Orlando Resort: Hogsmeade
10.2022 - Current
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Communicated with vendors to answer questions, order samples and resolve issues.
- Greeted, serviced and thanked all customers.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
Associate
Amazon Fulfillment Center
11.2020 - 10.2022
- Problem Solver: Found missing and rejected items to be shipped out
- Dedication to perform the job on time with the highest quality
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
Shift Leader
Panera Bread
04.2019 - 01.2020
- Operation of all four roles available in the restaurant
- Customer Service over the phone as well as in person
- Maximized customer interactions by promptly identifying needs and wants.
- Managed customer relations and customer service through daily communication and interaction.
Education
Lake Sumter State College
High School Diploma -
South Lake High School
06.2020
Skills
- Customer Service skills
- Problem Solving Abilities
- Leadership Experience
- Communication and Collaborative skills
- Time Management skills
- Positive Attitude
Position Objective
To secure a client-facing position where I can apply my interpersonal skills, problem-solving abilities, and dedication to building strong relationships in order to effectively meet client/guest needs, enhance satisfaction, and support business growth.
Timeline
Merchandise Stocker
Universal Orlando Resorts: Hogsmeade
06.2023 - Current
Merchandise Associate
Universal Orlando Resort: Hogsmeade
10.2022 - Current
Associate
Amazon Fulfillment Center
11.2020 - 10.2022
Shift Leader
Panera Bread
04.2019 - 01.2020
High School Diploma -
South Lake High School
Lake Sumter State College
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