Junite Damusca
Brooklyn,New York
Summary
Dedicated Restaurant Hostess with 4 + years of experience providing excellent customer service. Adept at seating guests, answering questions, and recommending specials to increase profits. Proven ability to monitor dining area to assess server capacity and estimate wait times. Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions, and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
Sola Beach
05.2023 - 03.2024
- Greeted guests and gathered information to seat groups or place on waitlist.
- Monitored dining area to assess server capacity and estimate wait times.
- Greeted customers, answered questions and recommended specials to increase profits.
Restaurant Hostess
B Ocean Hotels & Resorts
10.2022 - 03.2023
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
- Remained attentive throughout meal to provide excellent customer service to patrons.
- Assisted with special events by preparing dishes and setting up dining areas.
Restaurant Hostess
Don Julio
07.2021 - 05.2022
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Greeted customers and quickly took orders to present warm and hospitable welcome.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Education
Course - The Art De La Table
Onlline Class
New York01.2024
Professional Degree - Sommelier
Gato Dumas
Buenos Aires02.2021
Bachelor of Professional Studies - TICKETING AND TOURISM
BIWI
BUSINESS INSTITUT OF THE WEST INDIES03.2020
High School Diploma -
Don Bosco
Port _au _Prince 06.2019
Skills
- Complex Problem-Solving
- Service prioritization
- Restaurant layout knowledge
- Group reservations management
Timeline
Restaurant Hostess
Sola Beach
05.2023 - 03.2024
Restaurant Hostess
B Ocean Hotels & Resorts
10.2022 - 03.2023
Restaurant Hostess
Don Julio
07.2021 - 05.2022
Course - The Art De La Table
Onlline Class
Professional Degree - Sommelier
Gato Dumas
Bachelor of Professional Studies - TICKETING AND TOURISM
BIWI
High School Diploma -
Don Bosco