Junko Kobayashi Adler
Las Vegas,NV
Summary
Dynamic fitness instructor combining exceptional customer service skills with physical strength and stamina. A native of Japan, fluent in Japanese, and passionate about the airline industry, fostering a lifelong love for air travel. Eager to leverage a unique background in fitness and language proficiency to enhance the passenger experience as a flight attendant. Enthusiastic about contributing to a team that values service excellence and cultural diversity.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Owner / Head Instructor
Power Kickboxing
Los Angeles, CA
03.2017 - Current
- Directing training programs for instructors to enhance teaching effectiveness.
- Teaching private sessions and group classes.
- Developed and implemented training programs to enhance member engagement and retention.
- Managing daily operations, ensuring smooth class schedules and facility maintenance.
- Overseeing staff hiring, training, and performance evaluations to maintain high service standards.
- Managing day-to-day business operations.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Training and mentoring new instructors, enhancing team performance and service quality.
Group Fitness Instructor
Atomic Boxing
Torrance, CA
03.2013 - 12.2018
- Led engaging group fitness classes to enhance participant motivation and retention.
- Monitored participants' progress and provided constructive feedback for continuous improvement.
- Implemented safety protocols to ensure a secure workout environment for all attendees.
- Developed creative and fun fitness classes to keep participants engaged and motivated.
- Taught diverse group fitness classes designed to improve cardiovascular health, strength and mobility.
- Increased member retention by fostering a supportive and motivating exercise environment.
Certified Group Fitness Instructor
The Beat Fitness
Sharman Oaks, CA
03.2011 - 05.2017
- Facilitated guest services at front desk to enhance overall customer experience and satisfaction.
- Led engaging group fitness to enhance participation motivation and retention.
CEO Assistant
Probiohealth, LLC
Beverly Hills, CA
01.2000 - 01.2004
- Assisted customers through email and phone communication. Resolved inquiries and provided support to enhance customer satisfaction. Maintained accurate records of customer interactions.
- Assisted in maintaining accurate financial records. Supported monthly reconciliation processes. Helped prepare financial statements and reports.
- Oversaw CEO's calendar management and scheduling activities.
- Oversaw product shipping operations to ensure timely delivery.
Education
Bachelor's Degree - Accounting
CAL State Dominguez Hills
Carson, CaliforniaSkills
- Fluent in Japanese
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Project management
- Operations management
- Business management
- Strategic planning
- Staff management
Accomplishments
- Built a successful kickboxing gym and a community.
Certification
have acquired an Advanced Tae Bo Fitness certification
Languages
Japanese
Native or Bilingual
English
Full Professional
Interests
- Aviation
- Martial Arts
- Cooking
Timeline
Owner / Head Instructor
Power Kickboxing
03.2017 - Current
Group Fitness Instructor
Atomic Boxing
03.2013 - 12.2018
Certified Group Fitness Instructor
The Beat Fitness
03.2011 - 05.2017
CEO Assistant
Probiohealth, LLC
01.2000 - 01.2004
Bachelor's Degree - Accounting
CAL State Dominguez Hills