Summary
Overview
Work History
Education
Skills
Certification
Languages
PROFICIENCIES
Timeline
Generic
Junna Nager

Junna Nager

Fallbrook

Summary

Operations professional prepared to leverage extensive experience in operational management to enhance business performance. Expertise in developing and implementing process improvements while fostering a collaborative environment to meet organizational goals. Reliable team player with a focus on adaptability and achieving targeted results. Proficient in strategic planning and operational efficiency.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Operations Manager

Virtual Ventures
01.2021 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.

Case Manager

Linil Visiting Nurses
06.2020 - 03.2023
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.

SR QUALITY ANALYST

Broward Nursing
10.2020 - 02.2022
  • Improved product quality by implementing rigorous testing protocols and identifying areas for improvement.
  • Created test cases and automation scripts.
  • Conducted regular audits of internal processes, identifying opportunities to enhance overall product quality and consistency.

RN

Cornerstone
11.2016 - 06.2020
  • Administered medications accurately and safely, reducing medication errors and adverse reactions.
  • Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.

RN

Health Central Hospital
04.2016 - 04.2017
  • Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Managed care from admission to discharge.

RN

Caring First
01.2014 - 01.2016
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
  • Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.

TRAVEL ASST NURSE

Whitsym's Nursing Agency
01.2014 - 01.2015
  • Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
  • Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.

Education

AESTHETICIAN -

ELISE AESTHETIC INSTITUTE
09.2021

BACHELOR OF SCIENCE - NURSING

UNIVERSITY OF THE VISAYAS
01.2011

Skills

  • Quality assessment expertise
  • Palliative care expertise
  • Data chart analysis
  • OASIS proficiency
  • Admissions process management
  • Med-surgical clinical expertise
  • Personalized health care services
  • Collaborative team management
  • Effective problem resolution
  • Procedure execution
  • Client support
  • Employee supervision
  • Team motivation strategies
  • Client management

Certification

  • Licensed Registered Nurse 2014
  • Certified BLS, American Heart Association

Languages

English
Full Professional
Tagalog
Native or Bilingual

PROFICIENCIES

Critical thinking, attention to detail, time management, teamwork, organizational skills, and effective time management, collaborative, strong organizational abilities, and proficient problem-solving.

Timeline

Operations Manager

Virtual Ventures
01.2021 - Current

SR QUALITY ANALYST

Broward Nursing
10.2020 - 02.2022

Case Manager

Linil Visiting Nurses
06.2020 - 03.2023

RN

Cornerstone
11.2016 - 06.2020

RN

Health Central Hospital
04.2016 - 04.2017

RN

Caring First
01.2014 - 01.2016

TRAVEL ASST NURSE

Whitsym's Nursing Agency
01.2014 - 01.2015

BACHELOR OF SCIENCE - NURSING

UNIVERSITY OF THE VISAYAS

AESTHETICIAN -

ELISE AESTHETIC INSTITUTE