Juno Moon
FOH/Barista
Honolulu,HI
Summary
Mission-driven Barista Manager with excellent communication and teaching skills and infectious love of coffee. Maintains calm, mature and professional demeanor and proactive approach to problem-solving and staff management. Over 3 years of experience in specialty drink establishment with focused perspective on executing high-functioning coffee bar.
Overview
3
3
years of post-secondary education
Work History
Cafe Manager/Barista
Jnoel Cafe & Bakery
Honolulu, HI
03.2023 - 06.2023
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Served customers quickly and efficiently and created strategies to prevent delays.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Created superlative coffeehouse experience through customer service, beverage preparation, and presentation, in-store marketing and thorough cleanliness and sanitation of space.
- Collaborated with cafe management to design and implement promotional strategies for cafe items.
- Created new training guidelines, and provided staff orientation and training.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Oversaw food preparation and monitored safety protocols.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Verified prepared food met standards for quality and quantity before serving to customers.
Education
Bachelor of Arts - Fine Arts
University of Hawaii At Manoa
Honolulu, HI 08.2017 - 05.2020
Skills
Barista
undefinedAccomplishments
At JNoel Cafe, I revamped their entire coffee drinks menu, made correct adjustments to their recipes and introduced Frappuccinos, cold brew, cortador, piccolo and matcha lattes. For their break menu, I introduced the croissant breakfast sandwiches, crepes and waffles - researching and developing their recipes. I helped a failing cafe turn around with an increase in breakfast and beverage sales in the e upwards of 300%+.
Timeline
Cafe Manager/Barista
Jnoel Cafe & Bakery
03.2023 - 06.2023
Bachelor of Arts - Fine Arts
University of Hawaii At Manoa
08.2017 - 05.2020
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