Jun Sung Koh
Raleigh,NC
Summary
Bilingual Sales Operations Analyst specializing in B2B manufacturing, with a strong track record in wholesale and retail sales performance planning and analysis. Skilled at translating complex commercial data into actionable insights, strengthening cross-functional collaboration, and supporting strategic decision-making.
Overview
5
5
years of professional experience
Work History
Sales Operations Analyst
KIOTI Tractor (Daedong USA)
Raleigh, USA
02.2025 - Current
- Develop monthly sales forecasts and scenario-based month-end projections with approximately 95% accuracy in recent planning cycles, monitoring MTD pace, late registrations, and performance gaps.
- Managed weekly S&OP/PSI reporting across sales performance, inventory, incoming shipments, and monthly targets, identifying risks and opportunities by region and product class to inform strategic decision-making.
- Analyzed market share, year-over-year and month-over-month trends, regional and product performance, and competitive pricing to support development of data-driven sales programs.
- Manage sales program budgets by allocating planned spend across regions, product classes, and incentive types and tracking utilization, projected cost, and variance against plan.
- Evaluated financing offers, rebates, program mix, and promotional investment to identify performance drivers and inform commercial and budget decisions.
- Built an executive analytics dashboard integrating sales performance, forecasts, market share, program spend, and financial KPIs, improving cross-functional reporting and decision support.
Marketing Operations Coordinator
PayNearMe
01.2023 - 06.2024
- Executed multi-channel campaigns and segmentation, contributing to a 12% conversion rate on a key campaign.
- Developed and managed workflow automations in Salesforce, HubSpot, and Outreach, enhancing process consistency and sales-team follow-up.
- Organized and analyzed campaign datasets in Excel and Google Sheets, providing actionable reporting outputs to Sales and Marketing stakeholders.
Content & SEO Specialist
DustinHowes.com
04.2022 - 08.2022
- Developed and implemented SEO strategies to enhance website visibility.
- Conducted keyword and competitive research to produce SEO-focused content aligned with business programs and audience demand.
- Maintained website content and enhanced organic visibility through structured research, publishing, and performance monitoring.
- Conducted keyword research to identify high-traffic search terms.
- Optimized on-page elements to improve search engine rankings.
Sales Development Researcher
ON24
07.2021 - 08.2022
- Developed and maintained pipeline data for 5,000 accounts and leads in Salesforce to enhance account prioritization and optimize sales coverage.
- Compiled weekly activity reports and analyzed account attributes and industry trends using Salesforce, LinkedIn Sales Navigator, and data tools to inform sales strategies.
- Conducted in-depth research on emerging trends in digital marketing.
- Analyzed data from webinars to improve content strategy and engagement.
- Collaborated with cross-functional teams to develop effective research methodologies.
Education
Bachelor of Science - Economics
University of North Carolina At Charlotte
Charlotte, NC07-2021
Skills
- Sales forecasting
- S&OP reporting
- Wholesale and Retail Sales Analysis
- Inventory planning
- Budget tracking
- Financial reporting
- Executive reporting
- Market analysis
- Pricing, Promotion & Return on investment
- Excel
- Words
- PowerPoint
- Salesforce
- SAP
- HubSpot
Languages
- English
- Korean
Timeline
Sales Operations Analyst
KIOTI Tractor (Daedong USA)
02.2025 - Current
Marketing Operations Coordinator
PayNearMe
01.2023 - 06.2024
Content & SEO Specialist
DustinHowes.com
04.2022 - 08.2022
Sales Development Researcher
ON24
07.2021 - 08.2022
Bachelor of Science - Economics
University of North Carolina At Charlotte