Innovative restaurant manager with several years of food preparation and service experience. Motivates team members to meet challenging customer demands in fast-paced environments. Never sacrifices quality, safety or cost control measures vital to sustainable business operations.
Overview
16
16
years of professional experience
Work History
Server/Management
Bon Shabu
Los Angeles, United States
02.2023 - 02.2025
- Staffing, Scheduling, Marketing and Supply management
Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
Coached team members on food safety and sanitation processes, customer service, menu education
Trained new employees to perform duties.
Complied with health, sanitation and liquor regulations by clearly communicating and reinforcing standards and procedures to employees.
Supervised and trained staff in customer service, food handling, and safety protocols.
Ordered supplies from vendors as needed while staying within budget guidelines.
Created new menu items based on customer feedback and industry trends.
Oversaw food preparation, production and presentation according to quality standards.
Mortgage Loan Funder/Quality Control
MK Lending Corp.
North Hollywood
06.2020 - 08.2022
Review signed Loan docs and CD's for accuracy and compliance
Review home loan insurance, appraisal report and purchase contract
Verify and balance funding figures in order to release wire and recording
Communicate with title officer, escrow officer and loan officer for all outstanding conditions
Verify verbal/written employment, assets, CPA letter and etc
Head Server
SSAM K-bbq
Los Angeles, CA
02.2014 - 03.2020
Provided exceptional service to high volume of daily customers.
Explained menu items, describing ingredients and cooking methods upon request.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Sushi Chef
Minato Sushi And Japanese Restaurant
Thousand Oaks, CA
02.2009 - 01.2014
Assisted head chef in preparing special menu items upon request from customers.
Prepared and served high-quality sushi and sashimi according to traditional Japanese recipes.
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