Successful at optimizing security standards, improving planning processes and managing systems implementation. Knowledgeable about disaster recovery planning, roadmapping and team development.
Overview
15
15
years of professional experience
Work History
Travel Mobile Imaging Tech
VuePoint Diagnostcs LLC
04.2020 - Current
Successfully complete all scheduled patient exams, including completion of day-prior confirmation calls, route management, traveling to scheduled appointments, completing, and submitting exam and diagnostic information, and thorough documentation of all patient interaction in our internal electronic health record system.
Provide outstanding customer service and high-quality patient care.
Perform all scheduled health screening exams.
Maintain a professional appearance at all times, including cleanliness of company provided medical, vehicle and cellular equipment.
Track and submit lodging and travel expenses, within the allowable expense guidelines.
Perform other duties as assigned.
Retinal Technologist
HealPros LLC
08.2016 - Current
Travel to member homes to perform imaging services
Performed Diabetic Retinopathy in-home eye exams
Performed A1c, Micro, and FIT tests
Reviewed patient data, prepared data reports and signed off on release of information requests
Operate diagnostic imaging equipment to produce high quality retinal scan images
Delivered high level of customer service
Took information from potential customers to assess needs
Drove sales objective by applying strong product and service knowledge on outgoing sales calls
Maintained customer records with timely and accurate database updates
Made phone calls and sent emails to establish first points of sale under HIPPA
Provided exceptional customer service through effective telephone communication and follow-ups.
Underwriter
PRG
05.2015 - 08.2016
VA Underwriter, who reviews, approve and prepare loans for audit and purchase
Error ratio under 1.5 percent
Solid communication, customer service and organization skills
Perform a thorough analysis to ensure the quality of each loan and to determine compliance with Company and Investor guidelines
Apply and interpret company underwriting guidelines, make sound credit decision to determine any conditions, stipulations or funding requirements
Communicate with Account Executives, Operations Manager, and Production Manager as required to resolve outstanding issues
Complete credit, income analysis of loan, ensure proper audits are completed and verify consistency of loan file information
Review any conditions, stipulations or prefunding requirements received
Ensure mortgage loan documents to determine acceptability for specific loan programs.
Underwriter III
Sutherland Mortgage
02.2013 - 05.2015
Underwrite a large portfolio of Fannie Mae and RCS residential assets
Calculate income such as Self employment, Wage earner (W2), rental, Passive Income, and Average, Calculate DTI percentage and LTV , updated debts , expense(s)
Communicate with borrower and Loan Specialist regarding outstanding conditions and redisclosures applied conditions for borrowers to obtain
Analyzes data such as income calculation and debt ratio and uses expertise to determine borrower risk
Performed second review of approvals, suspense and denied loans for wholesale and secondary markets
Underwrite loan files to determine compliance with company, investor and FHA/VA, HAMP/NON_HAMP
Perform final approvals and reviewing the entire loan file through verifications process, including adherence to multiple investor guidelines and compliance
Ensure timely review of new loans and fast turn around on resubmissions.
Business Control Analyst
Retreat Capital
02.2012 - 02.2013
Perform compliance reviews of short sales, Deed in Lieu, and REO loans to ensure accuracy and completeness of transaction
Adhere to company policies and procedures in order to avoid potential risk
Maintains the confidentiality of review findings, customer data, and company proprietary information
Used AS400, SharePoint, Equator, HSSN on daily basis
Performs routine duties independently
Discusses or seeks approval on material maĴers with management.
Loss Mitigation Specialist
Saxon Home Mortgage
01.2009 - 01.2011
Creates and provides multiple strategies to lessen the customers risk of foreclosure and bring loan current by offering a short sale, deed in lieu, or modification, or repayment plan
Manage a portfolio of over 250 loans
Work with Escalation Team
Diffused escalated customer calls to satisfaction
Assist m management in following up with loss mitigation to handle over looked files .
Education
Some College (No Degree) - Business Administration And Management
North Lake College
Irving, TX
Hastings High School
Houston, TX
Skills
HIPAA compliance
Documentation procedures expert
Sample collecton
AS400
SharePoint
Equator
HSSN
MortgageServ / Fiserv Mortgage
Servicing Software
LPS Desktop Management
Word
Excel
Outlook
PowerPoint
Cadence
Lexus Nexus
FNMA
FIS/MSP
Calculator
Credit
Customer service
DTI
Documentation
Fast
Production Manager
Quality
Sales
Sound
Underwriter I
Underwriter
Underwriting
Disaster recovery operations
References
Bruce Turner, Manager, Residential Credit Solutions, (682) 2037844
Timeline
Travel Mobile Imaging Tech
VuePoint Diagnostcs LLC
04.2020 - Current
Retinal Technologist
HealPros LLC
08.2016 - Current
Underwriter
PRG
05.2015 - 08.2016
Underwriter III
Sutherland Mortgage
02.2013 - 05.2015
Business Control Analyst
Retreat Capital
02.2012 - 02.2013
Loss Mitigation Specialist
Saxon Home Mortgage
01.2009 - 01.2011
Some College (No Degree) - Business Administration And Management