Hi, I’m
Junyves Valme Pierre
Brockton,MA
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
6
years of professional experience
Work History
Cooperative For Human ServicesLexington, MA
Program Manager
02.2022 - Current
Job overview
- Managed programs operations and provided strategic leadership for workers.
- Initiated and set goals for programs according to strategic objectives of organization.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various programs.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Provide leadership, direction, and supervision to all direct support staff. Coordinate their schedules to ensure service hours are being met for all individuals served.
- Assist in obtaining and arranging for additional services such as medical, dental, psychiatric, and any other services necessary. Attend service appointments as needed.
- Act as a liaison to and communicate on a regular basis with the individual served, family members and/or guardians and other service providers.
- Facilitate the development ISP's.
- Ensure the safety and wellbeing of the person’s served. Continually monitor and respond to health & medical needs, nutritional needs and promote a healthy lifestyle, etc.
- Provide on-call assistance and response to emergency situations.
- Assist HR manage payroll for employees at a specific location.
- Reviewed employee performance annually and delivered constructive
feedback to improve weaknesses. - Supervised several team, delivering effective and consistent job training.
WCI (Work, Independence, Community)Waltham, MA
House Manager
02.2021 - 02.2022
Job overview
- Establish a positive, energetic and welcoming atmosphere conductive to building relationships with; participants at the site, peers, HCPs, Employment staff, DDS staff, family members, neighbors and community at large.
- Reviewed employee performance every month and delivered constructive feedback to improve weaknesses.
- Assist HR manage payroll for employees.
- Assist individuals in making choices and to assume as much responsibility as possible.
- Develop objectives, intervention strategies and data collection methods for the individual's ISP; train support specialists and supervise in implementation of such.
- Work together with the Nursing and Clinical Teams to provide optimal services.
- Oversaw the intake and discharge processes, which included filling out paperwork, for individuals.
- Maintain and update client charts, medical record and submit all relevant information to authorized organization
- Developed work schedules according to budgets and workloads, covering priority tasks.
- Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
- Delegated work to staff, setting priorities and goals.
Sunrise Senior LivingBraintree, MA
Lead Care Manager
12.2017 - 05.2023
Job overview
- Coordinated delivery of exceptional resident care by evaluating workflows including daily tasks and assignments and facilitating positive work environment changes.
- Worked closely with staff to maintain day-to-day operations.
- Supervised team, and support staff.
- Worked with supervisory medical staff to review cases and improve care.
- Cultivated and maintained strong community relationships.
- Developed and implemented care management plan to address needs and goals.
- Implemented standards for quality and efficiency.
Education
Southern New Hampshire UniversityManchester, NH
Bachelor of Science from Healthcare Management
03.2023
Massasoit Community CollegeBrockton, MA
Associate of Science from Liberal Arts And Transfer Sciences
01.2021
New Beginnings AcademyHyde Park, MA
High School Diploma
06.2018
Skills
- Staff supervision
- Organizational skills
- Problem resolution
- Scheduling and calendar management
- Computer skills
- Microsoft Office Suite
- Data analysis and research
- Database management
- Workers' compensation knowledge
- Team leadership and direction
- Performance monitoring
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Program Manager
Cooperative For Human Services
02.2022 - Current
House Manager
WCI (Work, Independence, Community)
02.2021 - 02.2022
Lead Care Manager
Sunrise Senior Living
12.2017 - 05.2023
Southern New Hampshire University
Bachelor of Science from Healthcare Management
Massasoit Community College
Associate of Science from Liberal Arts And Transfer Sciences
New Beginnings Academy
High School Diploma
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