Junzhao Chen
Newark,IL
Summary
Developed management skills in collaborative and fast-paced environment, focusing on team leadership and operational strategies. Seeking to transition into new field where these skills can be applied to drive efficiency and success. Dedicated to adapting and thriving in diverse professional settings.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
3
3
years of professional experience
Work History
Prestige Banking Manager Assistant
China Construction Bank Meizhou Branch
07.2018 - 09.2018
- Reviewed the documents for corporate loans, such as business license, auditing report, capital verification report and bank statements
- Assessed the risks associated with credits loans and the asset status using the internal risk control system to check out if there are possible bad loans
- Provided informational instructions and counseling advice for loan applicants and borrowers
- Conducted customer survey and cold calls to the potential customers, classifying different customer groups and analyzing their potential needs respectively
Receptionist Intern
Jiayi Business Hotel
01.2016 - 02.2016
- Performed familiarity with answering, screening, and directing inbound calls and front-desk reception
- Handled with the urgent situations such as special needs of customers and complaints, rebuilding trust with customers through prompt problem-solving skills
- Served as secretary for hotel manager, responsible for scheduling meetings, setting up appointments and mailing packages
- High proficiencies in dealing with customer service database and verifying customer information in the database, with 1000 data records per day
- Maintained cleanliness of reception area, creating a welcoming atmosphere for visitors and employees alike.
- Assisted in event planning and coordination, ensuring successful execution of company functions.
- Enhanced customer satisfaction by providing friendly and efficient service at the front desk.
- Handled sensitive information discreetly by adhering to strict confidentiality guidelines, ensuring client trust.
Education
MBA - Business Administration And Management
DeVry University
Newark, CA06-2024
Master of Science - Financial Analysis
University of San Francisco
San Francisco, CA08-2022
Bachelor Degree - Public Affairs Management
South China Agricultural University (SCAU)
Guangzhou, Guangdong06.2019
Bachelor Degree - Economics
South China Agricultural University (SCAU)
Guangzhou, Guangdong06.2018
Skills
- Time Management
- Professional and Courteous
- Active Listening
- Interpersonal Relations
- Self Motivation
Timeline
Prestige Banking Manager Assistant
China Construction Bank Meizhou Branch
07.2018 - 09.2018
Receptionist Intern
Jiayi Business Hotel
01.2016 - 02.2016
Bachelor Degree - Economics
South China Agricultural University (SCAU)
MBA - Business Administration And Management
DeVry University
Master of Science - Financial Analysis
University of San Francisco
Bachelor Degree - Public Affairs Management
South China Agricultural University (SCAU)
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