Juquina Garcia
Sentara Norfolk General Hospital
Norfolk,VA
1
Certification
10
years of professional experience
Dynamic healthcare professional with over four years of experience in patient care and team leadership. Proven skills in multitasking, quality control, and enhancing patient satisfaction. Ready to leverage expertise in a fast-paced clinical environment to drive exceptional patient outcomes.
Work History
Phlebotomist/ Assistant
4 Months- Collect blood samples following established protocols to ensure patient safety and specimen integrity.
- Enhance patient experience through compassionate care and communication during blood draw procedures.
- Complete proper sanitation and cleaning of equipment and work areas between patients.
- Reduce contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Stock phlebotomy cart or carrier with appropriate supplies.
- Perform EKGs
Senior Lead Care Promoter
4 Years 1 Month- Led care operations as Lead Care. Promoter my main priority was supervising the clinical team to ensure effective patient care and a smooth daily flow.
- Delegated tasks daily
- Delegated telephone messages
- Assisted team in rooming patients and obtaining vital signs
- Conducted interviews and assisted in the hiring and onboarding process
- Conducted meetings
- performed EKG's, venipuncture, administered injections, vaccines and medication
- Called weekly top 40 patients to ensure all their medical needs were met before closing for the weekend
- Called patients with Lab results
- Completed yearly required screenings and HEDIS measures
- Performed quality control tests on urinalysis machines, PT INR machines, AED's , Flu, Covid and Strep tests.
- Responsible for ordering Oxygen and other medical supplies
- Began telehealth visits for our providers
- Performed Breath test for mask fittings
- Educated and Trained staff on required skills
- Creating weekly pea pod (Clinical office schedule).
Registered Medical Assistant
10 Months- Recorded patient vital signs and weight during medical assessments.
- Assessed patients
- Administered injections
- Obtained and processed lab specimens
- Assisted provider in dailyy procedures
- Performed NSTs (non-stress tests)
- Performed sterilization of instruments and preparation of obstetric patient packets
- Obtained and processed lab specimens
- Prepared patient charts
- Charted patient information
- Prepared and disinfected patient rooms before and in between procedures
Senior Medical Assistant
4 Years 6 Months- Escorted patients to exam rooms and obtained vital signs
- Performed EKGs
- Administered vaccines
- Stocked patient rooms
- Ordered medication and other medical supplies for the clinic
- Scheduled patient appointments, Physicals, Preoperative and Labs
- Called patients with lab results
- Performed DOT, school and disability exams including Snellen eye exam
- Performed Ear irrigations
- Assisted Provider with procedures and examinations
- prepared and stocked patient rooms
- performed daily refrigeration temperature checks
- Verified insurance
- Completed medication prior authorizations
- Trained new interns and employees on EMR and EHR
Education
Associate of Science
Associate of Science - Medical Assisting
Skills
Venipuncture
Order of draw
Patient care
Specimen handling
HIPAA compliance
Patient confidentiality
Capillary puncture
Data entry
Quality control
Paperwork processing
Quality control guidelines
Medical terminology
Patient assessment
Sanitation and sterilization
EMR recordkeeping
Time management
Organizational skills
Customer service
Specimen collection
Phlebotomy technician (PT)
Certified in CPR/AED
Multitasking
Team leader
Active listening
Certification
- PT - Phlebotomy Technician with AMT
- Registered Medical Assistant with AMT
Timeline
Phlebotomist/ Assistant
Sentara Norfolk General Hospital
06.2026 - CurrentRead More
Senior Lead Care Promoter
JenCare Senior Medical Center
01.2022 - 02.2026Read More
Registered Medical Assistant
Virginia OBGYN
03.2021 - 01.2022Read More
Senior Medical Assistant
Holy Cross Medical Group
01.2017 - 07.2021Read More
Associate of Science
Read More
ECPI University
Associate of Science from Medical Assisting
Read More