Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
17
17
years of professional experience
Work History
Sr. Branch Administrator/Office Manager
Safety-Kleen Systems, Inc., A Clean Harbors
08.2013 - Current
Oversee day-to-day administrative operations of the branch/office
Coordinate administrative tasks, including document management and record-keeping
Ensure efficient workflow and communication within the office
Implement and maintain office policies and procedures
Supervise office staff and provide leadership
Manage office resources, including supplies, equipment, and facilities
Assist in recruitment processes, including job postings and scheduling interviews
Facilitate the onboarding process for new hires
Maintain and update employee records and HR databases
Work closely with finance to manage budgeting and financial reporting for the branch
Handle expense tracking and reimbursement processes
Assist in financial planning and forecasting for the branch
Serve as a point of contact for clients and external partners
Address client inquiries and issues, ensuring high levels of customer satisfaction
Coordinate client meetings and events
Collaborate with other departments and branches to ensure seamless operations
Foster a positive and collaborative work environment
Conduct regular team meetings and training sessions
Ensure compliance with company policies and industry regulations
Implement risk management strategies to mitigate potential issues
Prepare reports for audits and compliance checks
Monitor and evaluate the performance of the branch
Implement performance improvement initiatives
Provide regular feedback to staff members
Oversee the implementation and use of technology systems within the branch
Ensure staff members are proficient in relevant software tools.
Administrative Assistant/HR Generalist
Aerotek, Inc.
08.2012 - 08.2013
Provided general administrative support to the office
Managed office supplies, equipment, and facilities
Handle incoming calls, emails, and inquiries
Assisted in recruitment processes, including job postings and scheduling interviews
Facilitated the onboarding process for new hires
Maintained and updated employee records and HR databases
Assisted in processing payroll and ensuring accuracy
Addressed payroll-related inquiries and discrepancies
Maintained records of working hours, overtime, and leave
Support employee relations activities and address inquiries
Assisted in the resolution of workplace issues and conflicts
Fostered a positive and inclusive work environment
Assisted in the administration of employee benefits programs
Provided information to employees regarding benefits and policies
Coordinated open enrollment activities
Ensured compliance with HR policies, procedures, and regulations
Stayed updated on labor laws and assisted in compliance efforts
Assisted in preparing reports for audits and regulatory requirements
Prepared and maintained HR-related documents and reports
Generated reports on key HR metrics
Assisted in compiling data for HR-related analysis
Coordinated training programs for employees
Supported employee development initiatives
Assisted in organizing workshops and seminars.
Export Compliance and Licensing Administrator/ECC
L-3 Vertex
12.2009 - 07.2012
Ensured compliance with all applicable export laws, regulations, and policies
Monitored and assessed export activities to identify potential compliance issues
Collaborated with internal teams to implement and maintain export control procedures
Managed licensing process for export activities
Prepared and submitted license applications to regulatory authorities
Communicated with government agencies to obtain necessary approvals
Maintained accurate and up-to-date records related to export compliance
Prepared documentation required for export transactions
Conducted regular audits to ensure data accuracy and completeness
Provided training on export compliance policies and procedures
Raised awareness among employees about export control regulations
Offered guidance on compliance requirements to relevant stakeholders
Conducted risk assessments to identify and mitigate potential export risks
Developed strategies to address compliance risks and improve processes
Collaborated with internal audit teams to ensure ongoing compliance
Worked closely with cross functional teams, including legal, logistics, and sales
Communicated effectively with external partners, customers, and regulatory agencies
Stayed informed about changes in export regulations and updated internal stakeholders
Prepared regular reports on export compliance activities
Provided insights and recommendations for continuous improvement
Ensured that reporting requirements are met for regulatory agencies
Identify opportunities for process improvements in export compliance
Implemented best practices and stayed informed about industry trends
Participated in internal and external training to enhance knowledge.
HR Generalist-Payroll/Office Manager
Belk Distribution Center
09.2007 - 12.2009
Processed payroll accurately and timely
Ensured compliance with payroll regulations and laws
Handled payroll inquiries and discrepancies
Maintained records of employees' working hours, overtime, and leave
Oversaw day-to-day office operations
Coordinated office logistics and facilities management
Managed office supplies and equipment procurement
Addressed general office-related issues and inquiries
Assisted in recruitment and onboarding processes
Administered employee benefits and ensured compliance
Handled employee relations and conflict resolution
Maintained employee records and HR databases
Stayed updated on labor laws and ensured company compliance
Assisted in preparing reports for audits and regulatory requirements
Implemented and coordinated employee engagement initiatives
Fostered positive work environment
Assisted in organizing training programs for employees
Supported career development initiatives
Communicated HR policies and procedures to employees
Facilitated internal communication within organization.
Education
High School Diploma -
Forest Hill High School
Jackson, MS
05.1996
Bachelor of Science - Professional Studies
Purdue University Global
West Lafayette
07.2023
MBA - Human Resources Management
Purdue University Global
West Lafayette, IN
01.2025
Skills
Interviewing and Hiring
Coaching and Mentoring
Accounts Payable
Decision-Making
Excellent time management skills
Attention to Detail
Strong team-builder
Customer Service
Timeline
Sr. Branch Administrator/Office Manager
Safety-Kleen Systems, Inc., A Clean Harbors
08.2013 - Current
Administrative Assistant/HR Generalist
Aerotek, Inc.
08.2012 - 08.2013
Export Compliance and Licensing Administrator/ECC
L-3 Vertex
12.2009 - 07.2012
HR Generalist-Payroll/Office Manager
Belk Distribution Center
09.2007 - 12.2009
High School Diploma -
Forest Hill High School
Bachelor of Science - Professional Studies
Purdue University Global
MBA - Human Resources Management
Purdue University Global
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