Summary
Overview
Work History
Education
Skills
Websites
Languages
References
Timeline
Generic

Jurethia Madison

Montgomery

Summary

Reliable professional with several years of experience overseeing daily activities within multiple departments including human resources. Effectively supported recruitment, onboarding, benefits administration and other human resources functions with outstanding multitasking and communication abilities. Goal-oriented professional with several years of comprehensive experience retaining employee relations. Commended for superior performance and consistently going above and beyond to exceed goals.

Overview

27
27
years of professional experience

Work History

Operations Manager - HR Rep.

FedEx Ground
Montgomery
01.2020 - Current
  • Manages the recruiting process in Paradox formerly eHire (e.g., scheduling interviews, sending background checks, and contacting selected candidates)
  • Administrates the new hire orientation/onboarding process (e.g., scheduling, preparing, and conducting two-day training classes, and creating the employee file, including I9 completion/compliance update in Workday)
  • Provides support on auditing, reviewing, and processing the human resources paperwork and forms (e.g., termination request, unemployment claims, and leave of absence requests)
  • Assists the new hires and/or rehires with administrative inquiries (e.g., direct deposits, station/hub transfers, and tuition reimbursements)
  • Supports the other Ops Managers with dock and production goals (e.g., employee retention strategies by engaging and training)
  • Primary Diversity, Equity, and inclusion (DEI) Advocate for the FedEx Montgomery team and Primary Safety Representative for new hires

Corporate HR Generalist

JHCC LLC |
Pike Road
11.2024 - 04.2025
  • Conducted new hire orientation sessions to facilitate seamless employee transitions into organization.
  • Processed salary changes for bonuses and pay adjustments.
  • Maintained employee records in compliance with federal and state laws, ensuring accuracy and confidentiality.
  • Facilitated HR service delivery by establishing positive relationships with teams and leadership.
  • Responded to internal staff inquiries about employment matters promptly and professionally.
  • Designed and distributed new employee packages via mail and email.
  • Assisted candidates with application processes, including background checks and drug screening paperwork.
  • Identified opportunities to enhance HR programs, proposing solutions to increase efficiencies.

Inventory Specialist II

Steris Corporation
Montgomery
01.2019 - 01.2020
  • Performed extensive root cause analysis using our 8 Step Problem Solving Tools and implement corrective action measures
  • Consulted with area supervisor(s) in maintaining and data gathering of information with area(s) SQCD Boards
  • Assisted area supervisor(s) in implementation of visual management tools
  • Monitored and maintained of over 8,500 active part numbers: approximately 7,500 shop orders alone with variance reporting and analysis
  • Coordinated Engineering Change Requests (ECN’s) to ensure stock balancing activities occur properly to eliminate slow moving/obsolete inventory and results in timely cut in of such changes

Senior Operations Administrator

FedEx Ground
Montgomery
01.2015 - 01.2019
  • Supported ability for timely delivery and mitigates loss and damage by performing address searches/corrections through various sources and ensuring packages are in good condition for the customer with minor delays
  • Prioritized workflow to maximize the number of packages that can be resolved and sent out for delivery in the same day by updating DSW and following up with the Independent Contractor (IC) and delivery drivers
  • Investigated any concerns with daily reports which affects the business performance and bottom-line service

Teller Manager/Trainer/Vault Clerk

AmSouth Bank/BB&T
Montgomery & Prattville
01.1998 - 01.2015
  • Supervised and participated in daily operational functions of the branch's teller area while being responsible for delivery of superior quality service and adhering to corporate, regulatory and audit guidelines
  • Hired and managed approximately 10 teller staff members with their budgets, schedules, and training
  • Managed the execution of the Teller Mentor Program as one of the leading banker mentors. Also, specialized in client service training with proven results
  • Maintained accurate cash control up to $450,000 daily for both personal and business transactions

Education

Some College (No Degree) - Business Management

Troy University -Montgomery
Montgomery, AL

Skills

  • HR compliance
  • Management and supervision
  • Results oriented
  • Time management
  • Integrity and confidentiality
  • Research and strategy
  • Effective communication
  • Employee onboarding
  • Employee records

Languages

English
Full Professional

References

References available upon request.

Timeline

Corporate HR Generalist

JHCC LLC |
11.2024 - 04.2025

Operations Manager - HR Rep.

FedEx Ground
01.2020 - Current

Inventory Specialist II

Steris Corporation
01.2019 - 01.2020

Senior Operations Administrator

FedEx Ground
01.2015 - 01.2019

Teller Manager/Trainer/Vault Clerk

AmSouth Bank/BB&T
01.1998 - 01.2015

Some College (No Degree) - Business Management

Troy University -Montgomery

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