Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Director
Chick Fil A
03.2021 - 09.2023
In charge of meeting half of a 10 million dollar store sale projections daily and monthly
Managed food cost as well as the night time kitchen schedule
Developed and managed a team that earned elite status in food safety and in the 98 percentile in food quality
In charge of ensuring the team met closing standards so the next shift was set up properly.
Oversaw operations and provided corrective feedback to achieve daily and long-term goals
Established departmental performance goals and provided feedback for underperforming areas
Monitored expenditures to mitigate risk of overages
Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
Established departmental performance goals and provided feedback for underperforming areas.
Monitored expenditures to mitigate risk of overages.
Remained highly composed and calm in very fast-paced, stressful and constantly changing environments to provide optimal leadership and achieve desired results.
Remained composed and highly professional in fast-paced and constantly changing environment, effectively handling challenging situations and difficult individuals to achieve objectives.
Conducted meetings with staff to discuss production progress and to attain production objectives.
Delivery Driver, Shipping
Amazon
10.2019 - 01.2021
Delivered packages to customers on a daily basis within both commercial and residential areas in Memphis and neighboring cities
Organize both bags and boxes of packages to ensure success on routes
Requires the use of good time management skills in order to complete the route within the time limit given
Use of good customer service and problem solving skills, such as communication and active listening when discussing with customers about delivering their package to them
Adapts to rules and regulations that are changing on a frequent basis.
Managed time efficiently in order to complete all tasks within deadlines
Organized and detail-oriented with a strong work ethic
Skilled at working independently and collaboratively in a team environment
Self-motivated, with a strong sense of personal responsibility
Proven ability to learn quickly and adapt to new situations
Completed on-time deliveries by choosing best and most efficient routes.
Delivered packages to customer doorsteps and business offices.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Completed rush deliveries on tight timetables to satisfy customer needs.
Operated vehicle safely in highly congested areas with no traffic violations.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Loaded truck and properly secured items to prevent damage for deliveries.
Bookkeeping Clerk
H&M Health And Wellness, LLC
05.2018 - 07.2018
Consolidated and scanned receipts
Responsible for creating financial reports using various apps
Previewed and created excel sheets based on company spending
Balanced receipts and company spending
Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments.
Maintained accurate and complete documentation to facilitate accounting and filing functions.
Store Associate
Dollar General Store
06.2017 - 07.2017
Provided prompt and courteous customer service for all customers
Assisted management in maintaining a clean, excellent store appearance
Supported management in providing a safe workplace by identifying hazards or equipment in need of maintenance
Stocked merchandise from store receiving to shelving
Operated the cash register efficiently and accurately
Worked independently and within a team environment.
This job was over Summer break
Food Service Worker
Arby's Restaurant
05.2016 - 06.2016
Responsible for helping operate the restaurant from day-to-day basis by maintaining a food inventory log
Maintained a safe and clean workspace for the customers and staff by identifying any hazards that would need to be fixed
Helped with food preparation and Line Cook duties in the restaurant
Used time management skills by preparing and getting customers their orders efficiently
Provided excellent customer service by helping customers have a great experience with assisting them with their needs
Operations Associate
2nd 2 None Simple Treasures
05.2012 - 12.2012
Required to help management with operations such as operating the cash register and maintaining an inventory log for the store
Provided customers with excellent customer service by helping them during their check out process and assisting them with help to find something they were looking for or needing
Maintained a clean and friendly environment for staff and customers to be in.
Executed and maintained quality control processes to meet criteria and standards and increase customer satisfaction
Conducted regular inventory audits to prevent stock shortages and losses
Increased customer service success rates by quickly resolving issues
Maintained and prioritized to-do-list and followed up to complete tasks on-time
Education
Bachelor of Science - Accounting
Maryville College
Maryville
05.2019
Intermediate Accounting, Principles of Finance and -
Maryville College
Maryville, TN
05.2019
Skills
Verbal and Written Communication
Company Guidelines
Cast and Crew Supervision
Scene Continuity
Certification
ServeSafe Certified
Timeline
Director
Chick Fil A
03.2021 - 09.2023
Delivery Driver, Shipping
Amazon
10.2019 - 01.2021
Bookkeeping Clerk
H&M Health And Wellness, LLC
05.2018 - 07.2018
Store Associate
Dollar General Store
06.2017 - 07.2017
Food Service Worker
Arby's Restaurant
05.2016 - 06.2016
Operations Associate
2nd 2 None Simple Treasures
05.2012 - 12.2012
Bachelor of Science - Accounting
Maryville College
Intermediate Accounting, Principles of Finance and -