Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
References
References
Generic

Jurinda (Jury) Paige

Pooler,Georgia

Overview

14
14
years of professional experience
1
1
Certificate

Work History

Pharmacy Technician

Walgreens Pharmacy
06.2023 - Current
  • Perform general clerical tasks, such as answering phone calls, updating patient information, retrieving, entering, and revising patient electronic health records (EHR)
  • Prepares ad completes accurate documentation related to patient in medical and departmental records as required
  • Protects patient and technicians by adhering to infection control protocols
  • Maintains strict confidence of all patients protected Health information (PHI) and protects all PHI from accidental, intentional appropriate disclosure
  • Assist the Pharmacist in preparing, filling, administering and documenting medications and immunization records in accordance with state and federal laws
  • Update patient demographic information
  • Processing insurance claims, ordering and receiving out of stocks medication.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Counted and labeled prescriptions with correct item and quantity.
  • Entered and processed patients' prescriptions into internal system.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Collected co-payments or full payments from customers.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Counted, measured and compounded medications following standard procedures.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Resolved third-party billing, computer system and customer service issues.
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
  • Set up and modified patient profiles to include current medications and insurance details.
  • Managed opening and closing duties for pharmacy.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
  • Coordinated verification and filling of more than [Number] daily prescriptions in high-volume [Type] pharmacy environment.

Shift Lead/ Pharmacy Technician

Walgreens Pharmacy
06.2021 - 03.2023
  • Perform general clerical tasks, such as answering phone calls, updating patient information, retrieving, entering, and revising patient electronic health records (EHR)
  • Prepares and completes accurate documentation related to patient in medical and departmental records as required
  • Protects patient and technicians by adhering to infection control protocols
  • Maintains strict confidence of all patients protected Health Information (PHI) and protects all PHI from accidental, intentional inappropriate disclosure
  • Assists the Pharmacist in preparing, filling, administering and documenting medications, immunizations records in accordance with state and federal laws
  • Update Patient profile demographic information
  • Processing insurance claims, ordering and receiving out of stocks medication.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Trained and mentored new employees to maximize team performance.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.
  • Enforced company policies and regulations with employees.
  • Maintained safe working environment by observing safety procedures, policies and regulations.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Conducted shift inspections to evaluate operational activities and implement timely resolutions for diverse concerns.
  • Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
  • Completed cash and credit card transactions accurately using POS software.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Scheduled staff shifts to secure adequate coverage and productive workflows.

Retail Supervisor/ Pharmacy Assistant

Rite Aid
12.2017 - 06.2021
  • Assist in training of new cashiers
  • Receive deliveries from vendors, confirm quantities, and process payments
  • Open store and ready for daily activities
  • Count and verify cashier drop at end of shifts
  • Assist in stocking shelves, counting inventory, and general oversight of merchandise display
  • Assists pick up and prescription drop off
  • Make will calls for patient with delayed pick up prescription.

Certified Caregiver

Lyle Rosenfeld
02.2016 - 07.2016
  • Assist patient with medication needs
  • Oversee and help with exercise regimen requested by physician
  • Help to transport and assist with mobility requirements.

Cashier / Teller / Courier

AGPC Group
02.2011 - 02.2015
  • Assist customers with currency transactions
  • Responsible for ensuring bank and drawer is correct and accurate on a daily basis
  • Courier money between several different offices
  • Trained new associates in their duties
  • Received and verified currencies received from bank
  • Accepted currency from customers and credited it to their account.

Sales Associate

United Colors Benetton
06.2010 - 02.2011
  • Assist customers with purchase of clothing
  • Stock shelves and assist with the display and merchandising of product
  • Participate in monthly inventory counts.

Sales Consultant

Beauty Bar Stores
07.2009 - 12.2009
  • Assist with customers picking out cosmetics in a high-end cosmetic store
  • Demonstrate various cosmetics and help customers pick out the best look for them
  • Handle customer questions
  • Stock shelves with merchandise and perform monthly inventory count.

Education

Associate In Arts-Business -

Shoreline Community College
Shoreline, Washington

Certified Caregiver -

Fil – Canadian Development and Training Center
Cebu, Philippines

Coursework –Bachelor in Elementary Education -

University of the Visayas
Cebu, Philippines

Skills

  • Basic knowledge of American Sign Language
  • Experience with Word, Excel, and PowerPoint
  • Order Verification
  • Drug Inventory Management
  • Insurance Billing
  • Prescription Filling
  • Drug Safety
  • Workflow Optimization
  • Medication Dispensing
  • Drug Utilization Review
  • Insurance Verification
  • Drug Inventory Control
  • Supply Restocking
  • Regulatory Compliance
  • HIPAA
  • Drug Storage Procedures
  • Receiving Incoming Supplies
  • Manual and Automated Medication Dispensing
  • Interpreting Orders
  • Confidentiality and HIPAA
  • Medicare and Medicaid Process
  • Patient Education and Counseling
  • Stocking Shelves
  • Answering Customer Questions
  • Advanced Math Skills
  • Operations Support
  • FDA Drug Safety Guidelines
  • Aseptic Techniques
  • Updating Medication Histories
  • Staff Development
  • Team Collaboration
  • Record Preparation
  • New Hire Onboarding
  • Processing Payments
  • Patient Confidentiality
  • Interpreting and Processing Medication Orders
  • Medication Labels
  • Pharmacy and Customer Records Management
  • Verifying Orders
  • Problem-Solving Skills
  • Pharmacy Law Compliance
  • First Aid Knowledge
  • Pharmacology Knowledge
  • Drug Classification Knowledge
  • Critical Thinking
  • Medical Terminology
  • Pharmacy Software Proficiency
  • Organizational Skills
  • Computer Literacy
  • Record Keeping
  • Pharmaceutical Calculations
  • Prescription Interpretation
  • Time Management
  • Professionalism
  • Interpersonal Skills
  • Active Listening
  • Order Processing
  • Stress Management
  • Dosage Form Preparation
  • Adaptability
  • Medication Storage Procedures
  • Labeling Accuracy
  • Patient Education
  • Inventory Management
  • Teamwork Abilities
  • Drug Monitoring
  • Decision Making
  • Quality Control
  • Healthcare Regulations
  • Drug Interaction Awareness
  • Cross-Functional Collaboration
  • Telephone Etiquette
  • Conflict Resolution
  • Pharmacy Ethics
  • Continuous Learning
  • Attention to Detail
  • Compounding Techniques
  • Problem Solving
  • Medical Coding

Accomplishments

  • Processed and filled over 500 prescriptions per day.
  • Facilitated the implementation of a new drug inventory system.
  • Trained 10 new pharmacy technicians on pharmacy policies, procedures and best practices.
  • Achieved adherence through effectively helping by calling delete call list.
  • Resolved product issue through consumer testing.
  • Collaborated with team of 10 in the development of filling.
  • Earned an associates degree in Arts (Business)

Certification

  • CPhT - Certified Pharmacy Technician
  • Pharmacy technician Training Program- 6 months
  • Licensed immunizer - 1 week
  • First aide Training - 1 week

Timeline

Pharmacy Technician

Walgreens Pharmacy
06.2023 - Current

Shift Lead/ Pharmacy Technician

Walgreens Pharmacy
06.2021 - 03.2023

Retail Supervisor/ Pharmacy Assistant

Rite Aid
12.2017 - 06.2021

Certified Caregiver

Lyle Rosenfeld
02.2016 - 07.2016

Cashier / Teller / Courier

AGPC Group
02.2011 - 02.2015

Sales Associate

United Colors Benetton
06.2010 - 02.2011

Sales Consultant

Beauty Bar Stores
07.2009 - 12.2009

Associate In Arts-Business -

Shoreline Community College

Certified Caregiver -

Fil – Canadian Development and Training Center

Coursework –Bachelor in Elementary Education -

University of the Visayas

References

References available upon request.

References

References available upon request.
Jurinda (Jury) Paige