Juritzy Garner
Jamaica,NY
Summary
Detail-oriented administrative coordinator with 5+ years of experience offering high level support office staff. Effectively managed two NYU Langone Hospital locations (Sunset Park, Brooklyn and New York, NY) Newborn Hearing Screen Programs under Pediatrix Medical Group. Managed multiple projects, schedules and procedures to ensure the smooth running of both offices. Committed to using strong organizational skills to continually achieve office performance improvments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Newborn Hearing Screen Program Coordinator
Pediatrix Medical Group- NYU Langone Hospital
12.2021 - 04.2024
- Responsible for complete oversight of two locations comprised of 14 employees total.
- Worked to achieve quality standards for both assigned hospitals
- Coordinated meeting with hospital directors and market managers.
- Managed staff payroll (KRONOS) and schedules
- Provided site coverage when needed
- Ensured that all on-going operations were functioning properly and reinforced best practices in regards to screening, managements and HIPAA Compliances
- Responsible for ensuring the statistical and state reporting, billing information, staffing quality, and projects are complete on time and as requested.
- Provided the necessary follow-ups and care for referred babies.
- Auditing and maintained employee files to ensure all personnel files are in compliance with hospital requirements.
- Accountable for interviews, on-boarding of new staff and training.
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Led training sessions for staff and volunteers, fostering a knowledgeable and cohesive team environment.
- Managed budgets and resources for successful execution of multiple programs simultaneously.
- Monitored performance metrics closely to evaluate areas requiring intervention or adjustment, making data-informed decisions that contributed positively towards overall results.
- Maintained supplies and equipment inventory within the department, ensuring that all necessary materials were available.
- Supported parents in navigating the referral process for further evaluation when necessary, providing guidance and resources to facilitate seamless transitions of care.
Newborn Hearing Screener
Pediatrix Medical Group- NYU Langone Hospital
04.2020 - 12.2021
- Educated parents about the importance of early detection and intervention for hearing loss in infants, promoting a proactive approach to child development.
- Collaborated with audiologists for follow-up evaluations when necessary, ensuring optimal care for infants with potential hearing issues.
- Assisted in the development of a streamlined process for scheduling screenings, improving overall efficiency within the department.
- Implemented quality control measures to ensure accuracy in test results, contributing to improved outcomes for infants diagnosed with hearing loss.
- Trained new staff members on proper techniques for administering OAE and ABR tests, fostering a consistent standard of care across the team.
- Coordinated with nursing staff to arrange a timely screening for each newborn, minimizing disruptions to the daily workflow of the hospital unit.
- Promoted a positive environment during screenings by demonstrating patience, empathy, and professionalism while interacting with infants and their families.
- Improved newborn hearing screening rates by implementing efficient testing procedures and proper documentation.
- Maintained accurate records of all newborns screened, ensuring compliance with state regulations and hospital policies.
- Reduced false-positive rates by consistently calibrating equipment and staying up-to-date on best practices in newborn hearing screenings.
- Expedited data reporting to state agencies by maintaining organized records and submitting information promptly after each screening session.
- Used medical computer-based patient record system to input daily statistics and place orders. (EPIC)
- Adhered to strict infection control protocols during screenings, ensuring the safety and well-being of all infants under my care.
- Enhanced parent satisfaction through timely communication of test results and providing clear explanations of next steps.
Ramp Agent
Frontier Airlines
03.2016 - 06.2019
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 5 daily flights.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
Education
Associate of Arts -
Mildred Elley
New York, NY06-2021
High School Diploma -
Aviation High School
Long Island City, NY06-2010
Skills
- Program Management
- Office Administration
- Microsoft Excel, Word, Power Point
- Computer Skills
- Strategic Planning
- 9 years of Customer Service experience
- Training Coordination
- Data management familiarity
- Generating schedules
- Referral Coordination
- Expense Tracking
- Facility Management
- Staff Development
- EPIC chart
- Kronos (Payroll)
- Performance Quality Assurance
- Program Requirements
- Inventory Management
Certification
- First Aid Certification
- Basic Life Support Certification (BLS)
- CPR/AED Certification
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Newborn Hearing Screen Program Coordinator
Pediatrix Medical Group- NYU Langone Hospital
12.2021 - 04.2024
Newborn Hearing Screener
Pediatrix Medical Group- NYU Langone Hospital
04.2020 - 12.2021
Ramp Agent
Frontier Airlines
03.2016 - 06.2019
- First Aid Certification
- Basic Life Support Certification (BLS)
- CPR/AED Certification
Associate of Arts -
Mildred Elley
High School Diploma -
Aviation High School
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