Over three years of customer experience and is currently working in the medical field. Have been in fast paced work environments while also keeping composure and great levels of professionalism while under levels of stress.
Overview
4
4
years of professional experience
Work History
Phlebotomist Technician
Blood Bank of Hawaii
08.2024 - Current
Responsible for patient/donor needs, ensuring high levels of safety for staff and patients
Working in a healthcare environment
Used Microsoft Word, Excel, Teams, and calendar
Drew blood from patients/donors using a tourniquet and sterile needle from the patients/donors arms
Assisting adverse reactions
Labeling samples and pouches
Explaining procedures to new and frequent patients/donors
Shift Manager
Coffee Bean & Tea Leaf
03.2023 - 08.2024
Ensured all opening and closing duties were completed accurately per established guidelines
Maintained a positive work environment and ensured team members were comfortable doing their jobs
Handled and managed money (i.e
Counting, changing funds, daily deposits)
Oversaw the training of new employees on customer service, product knowledge, and cash-handling techniques
Monitored store operations to ensure compliance with company policies and procedures
Communicated well with customers in a professional and friendly manner
Smoothie Barista
GY Fitness gym
07.2022 - 04.2023
Monitored inventory levels regularly and placed orders as needed
Greeted customers in a friendly manner and answered their questions about menu items
Maintained knowledge of current smoothie specials and promotions
Performed opening and closing duties such as cleaning counters, restocking supplies
Followed recipes accurately when preparing smoothies
Measured ingredients accurately according to recipe specifications
Busser
Olive Garden
12.2021 - 07.2022
Assisted servers with stocking supplies, setting up for service and cleaning duties
Communicated effectively with kitchen staff regarding orders placed by customers
Ensured that each table was properly set before seating guests
Provided quick and efficient clearing of tables between courses
Waitress
Eggs N ThingsInc
05.2021 - 12.2021
Assisted in seating guests at tables or booths
Performed basic math calculations when computing bills for customers' meals
Communicated daily specials to customers
Education
Certification - Medical Assisting
Hawaii Medical College
Honolulu, HI
01.2024
High School Diploma -
James Campbell High School
Ewa Beach, HI
05.2021
Skills
Quality Assurance
Safety Compliance
Team Development
Decision-Making
Staff Training and Onboarding
Punctual and Reliable
Tech-Savvy
Staff Motivation
Interpersonal Skills
Workplace Safety
Policy administration
Documentation And Reporting
Inventory controls
Patient confidentiality
HIPAA
Quality control
Hemoglobin testing
Sample and specimen collection
Medical records maintenance
Quality control guidelines
Medical records review
Timeline
Phlebotomist Technician
Blood Bank of Hawaii
08.2024 - Current
Shift Manager
Coffee Bean & Tea Leaf
03.2023 - 08.2024
Smoothie Barista
GY Fitness gym
07.2022 - 04.2023
Busser
Olive Garden
12.2021 - 07.2022
Waitress
Eggs N ThingsInc
05.2021 - 12.2021
High School Diploma -
James Campbell High School
Certification - Medical Assisting
Hawaii Medical College
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