Dedicated professional skillful in sample collection, data recording and instrument calibration. Resourceful and adaptable individual with extensive experience developing and conducting experiments to document results for studies. Comfortable handling complex issues, meeting strict deadlines and adjusting to rapidly changing conditions.
Overview
5
5
years of professional experience
Work History
Laboratory Assistant
Division Of Animal Resources
09.2022 - 12.2023
Assisting in the daily care, feeding, and maintenance of laboratory animals to ensure their well-being and health
Maintain accurate records of laboratory procedures, experiments, and results to ensure traceability and compliance with regulatory standards
Assist in the collection and analysis of data obtained from laboratory experiments to support research studies and projects
Assist in the collection and analysis of data to support research studies and experiments
Assist in the coordination and scheduling of animal care and maintenance to ensure adequate staffing and coverage
Conduct regular inspections of laboratory equipment and facilities to ensure they are in proper working condition and meet safety standards
Assist in the monitoring of laboratory animal health and report any signs of illness or distress to the appropriate personnel.
Laboratory Assistant
MedNow
09.2020 - 08.2022
Assist in the development and implementation of laboratory procedures and protocols to ensure accurate and efficient testing processes
Implement quality control procedures to ensure accuracy and reliability of laboratory test results
Maintain and update laboratory equipment, ensuring proper functioning and calibration
Assist in the collection and processing of laboratory specimens for analysis
Collaborate with research and development team to test new laboratory equipment and techniques, providing feedback for improvement and optimization
Assist in the preparation and delivery of laboratory reports to healthcare providers and patients, ensuring timely and accurate communication of test results.
Customer Service Manager
Hobby Lobby
08.2018 - 08.2020
Analyzing customer feedback and implementing strategies to improve customer satisfaction ratings
Implement customer service strategies to improve customer satisfaction and loyalty, while also ensuring efficient and effective resolution of customer concerns and inquiries
Developing and implementing a training program for customer service representatives on effective communication techniques to enhance their interactions with customers
Identifying emerging customer service trends and implementing innovative solutions to meet customer needs.
Education
Bachelor Of Science - Biomedical Science & Enterprise
Georgia State University
Atlanta, GA
07.2024
Skills
Research and Development
Inventory Management
Quality Control
Analyzing Feedback
Lab Procedures
Communication Techniques
Healthcare Communication
Equipment Maintenance
Timeline
Laboratory Assistant
Division Of Animal Resources
09.2022 - 12.2023
Laboratory Assistant
MedNow
09.2020 - 08.2022
Customer Service Manager
Hobby Lobby
08.2018 - 08.2020
Bachelor Of Science - Biomedical Science & Enterprise