Juscal Ndikumana

• Supervised operations staff and kept employees compliant with company policies and procedures.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.

• Monitor shelter grounds. Schedule staff rotation and job duties. Check in guests into the shelter data base. Complete paper work with new intakes and updates coming into the shelter. Cleans the facility and set up chair’s matts in the dorms.
• Work with community providers to assist client with their housing and daily needs. Work closely with clients in assisting them to maintain and stay in good standards with their housing.

• Provide personal support and supportive counseling to residents. Dispense medications to residents in the group home. Drive residents to appointments. Assist and monitor residents with the daily needs.

Manages staff, assigns tasks, and ensures work quality and safety standards are met. Handle employee performance evaluations. Placed Unhoused individuals into motels/hotels.

Conduct shelter attendance interview.

Monitor shelter grounds. Schedule staff rotation and job duties. Check in guests into the shelter data base. Complete paper work with new intakes and updates coming into the shelter. Cleans the facility and set up chair’s matts in the dorms.

• Work closely with clients, dealing with a range of psychological, emotional and practical issues. Helped residents meet their challenges, find solutions and achieve independence.