Summary
Overview
Work History
Education
Skills
LANGUAGES
TRAINING, AWARDS AND CERTIFICATIONS
LINKS
Timeline
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Jusephine Ghong

Jusephine Ghong

West Chester,USA

Summary

Experienced clinical research professional with a proven track record of elevating research standards and patient engagement. Skilled in cutting-edge data management strategies and adherence to regulatory requirements. Strong critical thinking and problem-solving skills to foster collaboration and drive advancements in clinical trial procedures. Passionately dedicated to supporting pioneering medical research initiatives, focusing on teamwork and effective communication within the team.

Overview

9
9
years of professional experience

Work History

New-Hire Coordinator/Employee Relations Associate

Koch Foods Inc
06.2020 - Current
  • Streamlining new-hire onboarding, reducing time-to-productivity.
  • Resolving employee conflicts, fostering a positive work environment.
  • Implementing retention strategies.
  • Partnering with department heads to align hiring practices.
  • Facilitating team-building activities, enhancing workplace cohesion.
  • Managing employee relations initiatives and coordinating employee quarterly meetings
  • Providing guidance to new hires, ensuring smooth transitions
  • Addressing employee concerns with empathy and professionalism.
  • Promoting inclusive workplace practices.
  • Fostering cross-departmental partnerships to enhance hiring practices.
  • Facilitating team-building initiatives, significantly boosting workplace cohesion.
  • Mentoring new hires through transition periods, ensuring seamless integration.
  • Addressing employee concerns with empathy, promoting a positive work culture.
  • Developing creative conflict resolution techniques, minimizing workplace disputes.
  • Pioneering inclusive workplace practices, enhancing diversity and equity.
  • Facilitated communication between new hires and their supervisors, fostering positive working relationships from day one.
  • Organized mandatory training sessions for all staff members, ensuring compliance with industry regulations and internal policies.
  • Creating informative welcome packets for new employees containing essential information about company culture, policies, benefits, and expectations.
  • Providing ongoing support to newly hired employees with regular check-in meetings addressing any concerns or questions they might have had during their first few months at the company.

Medical Interpreter/Translator

University Of Cincinnati Medical Center (UCMC) UC Health
09.2022 - 09.2024
  • Facilitated clear communication between medical staff and non-English speaking patients, enhancing care quality and patient satisfaction.
  • Accurately translated complex medical terminology, ensuring precise understanding of diagnoses, treatment plans, and consent forms.
  • Provided emotional support to patients and families during sensitive medical discussions, fostering trust and improving overall experience.
  • Developed a bilingual medical glossary, streamlining interpretation process and reducing appointment times for non-English speaking patients.
  • Contributed to reduced readmission rates for non-English speaking patients through effective communication of post-discharge instructions.
  • Bridged language gaps in critical medical scenarios, ensuring accurate communication of diagnoses and treatment plans for diverse patient populations.
  • Maintained strict confidentiality, adhering to HIPAA guidelines while handling sensitive medical information during the interpretation process.
  • Followed ethical codes to protect confidentiality of patient medical information.
  • Enhanced patient understanding by accurately translating medical terminology and complex concepts between medical professionals and patients.
  • Provided cultural competency training for healthcare providers to foster improved communication and understanding with diverse patient populations.
  • Adapted quickly to various settings within the hospital environment – from emergency rooms to outpatient clinics – providing consistent high-quality language support regardless of location.
  • Served as a liaison between hospital administration and non-English speaking patients, resolving any potential communication barriers that could impact care delivery.
  • Assisted in coordinating interpreter services for various hospital departments, ensuring timely access to language assistance for all patients.
  • Educated healthcare providers about the importance of interpreter services and how to effectively utilize them during patient interactions.
  • Translated documents about treatment directions and helped non-English speaking patients fill out medical forms.
  • Participated in ongoing professional development to stay current on medical industry trends, advances in medical terminology, and best practices for interpreters.
  • Aided culturally-sensitive treatment plans by offering insight into linguistic nuances that may impact patient comprehension or adherence.
  • Increased efficiency within the hospital setting by managing multiple tasks simultaneously, such as scheduling appointments and assisting with documentation translation when needed.
  • Interpreted services to families during process of scheduling initial visit and coordination of ongoing treatment.
  • Strengthened relationships between staff members across different departments due to exceptional teamwork skills demonstrated while serving as an interpreter.
  • Provided clear and accurate written translations of essential medical documents such as consent forms, discharge instructions, and medication information.
  • Attended training programs to improve professional knowledge and interpretation skills.
  • Collaborated with team to translate series of documents from English to other languages.

Interpreter

Americans Against Language Barrier (AALB)
05.2022 - 05.2023
  • Facilitated cross-cultural communication, bridging language gaps for diverse clientele. Developed innovative translation techniques, enhancing understanding and rapport.
  • Maintained meticulous records of terminology and cultural nuances, ensuring consistency across interpretations.
  • Adapted communication style to meet diverse needs of clients and colleagues.
  • Pioneered use of digital tools for real-time translation, enhancing efficiency.
  • Analyzed linguistic patterns to enhance cross-cultural communication, reducing misunderstandings and improving client satisfaction.
  • Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
  • Maintained message content, tone, and emotion as closely as possible.
  • Emphasized on integrity, impartiality, accuracy, confidentiality, and competence, acting with fairness and without bias, maintaining the highest standards of ethical conduct while facilitating communication.

Academic Medical Research Scientist

Bangor University
09.2016 - 12.2017
  • Conducted Observational and Quantitative research, enhancing methodology and understanding for medical studies.
  • Analyzed data, integrating findings into scientific documents for improved accuracy.
  • Conducted observational studies, analyzing methodologies’ strengths and limitations. Incorporated preliminary findings into scientific documents with ethical considerations.
  • Synthesized complex data into actionable recommendations, driving project development and fostering scientific advancements.
  • Engaged with multidisciplinary teams to integrate diverse perspectives, enhancing the depth and applicability of research findings.
  • Performed preliminary and exploratory data analysis for correlational studies
  • Developed novel research methodologies for improved data analysis and interpretation.
  • Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
  • Contributed significantly to breakthrough discoveries through expert data analysis and interpretation skills.
  • Enhanced research visibility by contributing to high-impact academic publications, disseminating findings to wider scientific community.
  • Conducted comprehensive literature reviews to identify research gaps, paving way for innovative project proposals.
  • Streamlined data collection processes by designing and implementing efficient data gathering tools, reducing time and resource expenditure.
  • Continuously updated knowledge base by attending workshops and seminars relevant to specific areas within discipline.
  • Delivered engaging presentations on research findings to both technical and non-technical audiences alike.
  • Presented research findings at conferences, contributing to the wider academic community's understanding of the subject matter.
  • Collected and recorded data at various field sites for later assessment and data analysis.
  • Performed in-depth interviews with research subjects and compiled data and analyses into reports for review by group leader.

Education

Master Of Science - Clinical Sciences

Bangor University
United Kingdom
12.2017

Bachelor of Science - Biomedical Sciences

University of Dschang
Cameroon
09.2015

Skills

  • Medical Interpretation
  • Medical Terminology
  • Critical Thinking and Problem Solving
  • Effective Communication and Multilingual
  • Microsoft Office and Data Management Systems
  • Teamwork Monitoring and Quality Assurance
  • Emotional Intelligence and Cultural Competence
  • ICH GCP Guidelines
  • FDA Regulations
  • Informed Consent Process and Protection of Patients' Rights
  • Clinical Trial Operations from feasibility through close-out
  • GDP following ALCOA-C principles

LANGUAGES

English
Native or Bilingual
French
Native or Bilingual
German
Full Professional
Spanish
Limited Working
Aghem
Native or Bilingual

TRAINING, AWARDS AND CERTIFICATIONS

  • Continuous Improvement Training in Medical Interpretation and Translation, Cross Cultural Communications LLC, MD; LanguageLine Solutions, USA (2022- 2025)
  • Trained Clinical Research Professional (Ohio, USA, Jul 2024)
  • Licensed Financial Professional (Ohio, USA Mar 2024)
  • German Language Proficient Certificate, C1 Level- Common European Framework of Reference (CEFR), Munich, Germany
  • Intensive German Langauge Course, Training and Certification (A1 - C2), (Munich Germany 2017 -2019)
  • Bangor Employability Award (BEA), Bangor University, UK (Dec 2017)
  • Certificate of achievement for Safe Service (High Five Award Recognition), Complete Care Holdings Ltd T/A, UK (Nov 2017)
  • Care induction training and Certificate, Complete Care Holdings Ltd T/A, UK (Mar 2017)
  • HABC Level 2 Award in Emergency First Aid at work, Highfields Awarding Body, UK (Mar 2017)
  • Utilization of Flocare Infinity pump for enteral feeding, Nutricia Advanced Medical Nutrition, UK (Mar 2017)
  • Postgraduate Scholarship Award, Bangor University (Aug 2016)
  • Attestations of Work Experience and Work-Place Behavior, St. Maria Soledad Catholic Hospital, Cameroon (Jul 2016)
  • Trained Medical, Nurse and Laboratory Assistant through Academic Placements, St. Maria Soledad Catholic Hospital, Cameroon (2011-2016)
  • Professional Training in Information Technology, Paul's Computer Institute, Cameroon (Jul 2012)
  • Trainer's training award in health promotion on prevention of HIV/AIDS and STI, PIPAD/Cameroon Youth Network/Mingha Africa Onlus, Cameroon (Nov 2014)
  • Attestation of Assistance in Medical Outreach Campaign, Full Gospel Mission Yaoundé, Cameroon (Aug 2014)
  • Certificate of training success in Palliative Care, St Maria Soledad Catholic Hospital, Cameroon (Sep 2013)

LINKS

LinkedIn: www.linkedin.com

Timeline

Medical Interpreter/Translator

University Of Cincinnati Medical Center (UCMC) UC Health
09.2022 - 09.2024

Interpreter

Americans Against Language Barrier (AALB)
05.2022 - 05.2023

New-Hire Coordinator/Employee Relations Associate

Koch Foods Inc
06.2020 - Current

Academic Medical Research Scientist

Bangor University
09.2016 - 12.2017

Master Of Science - Clinical Sciences

Bangor University

Bachelor of Science - Biomedical Sciences

University of Dschang

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