Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market
Hi, I’m
Jusette Hill
Paraprofessional
Nenana,Alaska
Summary
Overview
16
years of professional experience
Work History
Nenana City School District
After-School Program Assistant
09.2024 - 05.2025
Job overview
- Supported the academic success of students by providing homework assistance and study tips.
- Developed creative lesson plans that incorporated various learning styles to cater to individual student needs.
- Enhanced student engagement by incorporating hands-on activities and group projects in after-school programs.
- Coordinated field trips and special events for after-school program participants, enhancing their overall experience.
Nenana City School District
High School Special Education Paraprofessional
08.2023 - 05.2025
Job overview
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
- Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
- Collaborated with teacher to create customized classroom environment integral to student's needs.
- Offered student support through special accommodations, extra assistance, and assessments.
- Maintained classroom equipment and work area to promote safe learning environment and meet mandated requirements.
- Worked with students to promote learning and pro-social development.
- Responded to emergency situations to resolve immediate safety concerns or direct appropriate personnel for resolution.
- Observed individuals or groups of students in variety of settings to maintain safe and positive learning environment.
- Supported students with various disabilities through one-on-one tutoring sessions, improving their understanding of course materials and concepts.
Nenana City School District
Temporary Project Director for Summer School
05.2025 - 06.2025
Job overview
- Cultivated a positive work environment, fostering open communication channels and encouraging team members to share ideas for continuous improvement.
- Enhanced team productivity through regular progress tracking and performance evaluations.
- Achieved consistent on-time project completion by establishing clear goals and timelines for team members.
- Improved client satisfaction rates by effectively addressing concerns and incorporating feedback into future processes.
Nenana Native Council
After-School Program Coordinator
01.2022 - 04.2023
Job overview
- Communicated with parents to encourage active parental participation in education.
- Built productive relationships with parents of students facing difficult situations at school or at home.
- Performed classroom evaluations to assess teacher strategies and effectiveness.
- Trained teachers on effective teaching techniques, classroom management strategies and behavior modification.
- Established strategic partnerships with external organizations, expanding program reach and impact.
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Supervised media programming team and provided feedback to drive quality programming.
- Achieved significant increases in program attendance by launching targeted outreach campaigns.
- Organized events and workshops to engage participants, enhancing their learning experience within the program framework.
Walmart
Customer Service Specialist
05.2020 - 06.2021
Job overview
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
- Complied with company policies and procedures by encouraging positive and effective work environment among all employees.
- Resolved concerns with products or services to help with retention and drive sales.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
Westmark Hotels
Front Desk Receptionist
04.2019 - 08.2020
Job overview
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Transcribed phone messages and relayed to appropriate personnel.
- Used internal software to process reservations, check-ins and check-outs.
- Collected room deposits, fees and payments.
- Monitored office supplies by checking inventory and placing orders.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization
Open Arms Lutheran Child Center
Infant 2 Lead Teacher
12.2018 - 02.2019
Job overview
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Kept classroom and feeding areas clean, neat and safe.
- Applied play-based strategies to provide diverse approaches to learning.
- Promoted physical, academic and social development by implementing diverse classroom and outside activities.
- Promoted development of social, emotional and communication skills in infants.
- Managed personal hygiene requirements with frequent diaper changes, use of bibs and monitoring of behaviors.
- Used proper sanitizing techniques for toys, surfaces and equipment.
Galena City School District
Dorm Aide
08.2017 - 05.2018
Job overview
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Offered caring companionship and emotional support.
- Observed and monitored children's activities.
- Provided grooming and mobility assistance to support daily living needs.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
Galena City School District
Special Education Paraprofessional
09.2009 - 05.2017
Job overview
- Supported teacher in development of individual learning strategies.
- Maintained positive attitude and affirmatively communicated with each student.
- Interacted physically and verbally with students throughout each day.
- Collaborated with teacher to create customized classroom environment integral to student's needs.
- Offered student support through special accommodations, extra assistance and assessments.
- Alerted instructor to student behavior or issues requiring intervention.
- Oversaw class of students in absence of instructor.
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
Education
Samar State UniversityCatbalogan City, 6700 Samar, Philippines
Bachelor of Secondary Education from Major: Physical Education
03.2006
University Overview
Skills
- Instructional Methods Development
- Leadership Promotion
- Student Counseling
- Staffing Estimates
- Mission Statement Development
- Professional Development Planning
- Student Activity Program Planning
- Instructional Improvements
- Middle School Education
Affiliations
Affiliations
Emergency Medical Technician
Languages
English
Bilingual or Proficient (C2)
Spanish
Intermediate (B1)
Accomplishments
Accomplishments
- Supervised team of 7 staff members during Summer School Program.
- Documented and resolved an injured student which led to successfully finished activity.
- Achieved a successful Summer School through effectively helping with facilitating and collaboration.
singing, dancing, acting, playing badminton, hiking, mountain climbing, fishing, and scuba diving.
singing, dancing, acting, playing badminton, hiking, mountain climbing, fishing, and scuba diving.
On July 15, 2023, I sang the Star Spangled Banner and the Alaska Flag Song during the AKRR Centennial Celebration in Nenana. I also performed at the Big Dipper Ice Arena in Fairbanks for Ice Dogs Hockey Game, and some other events like Christmas Nativities in Nenana, singing with the Nenana Band on occasions like birthdays, weddings, New Years, etc. Having a Bachelor of Secondary Education major in Physical Education, I can also perform different Native Dances in the Philippines. In addition to that, I also hiked the Chilkoot Trail, a 33-mile(53 km) trail through the Coast Mountains that leads from Dyea, Alaska, in the United States to Bennett, British Columbia, in Canada year 2018. Lastly, I'm a certified Open Water Scuba Diver since 2006.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeContract WorkPart TimeGig WorkInternshipWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceCareer advancementCompany CultureFlexible work hoursHealthcare benefitsWork from home optionPaid time offPersonal development programsTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit SharingQuote
All progress takes place outside the comfort zone.
Timeline
Temporary Project Director for Summer School
Nenana City School District
05.2025 - 06.2025
After-School Program Assistant
Nenana City School District
09.2024 - 05.2025
High School Special Education Paraprofessional
Nenana City School District
08.2023 - 05.2025
After-School Program Coordinator
Nenana Native Council
01.2022 - 04.2023
Customer Service Specialist
Walmart
05.2020 - 06.2021
Front Desk Receptionist
Westmark Hotels
04.2019 - 08.2020
Infant 2 Lead Teacher
Open Arms Lutheran Child Center
12.2018 - 02.2019
Dorm Aide
Galena City School District
08.2017 - 05.2018
Special Education Paraprofessional
Galena City School District
09.2009 - 05.2017
Samar State University
Bachelor of Secondary Education from Major: Physical Education
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