Jussara Ferreira Sokol
Castaic,CA
Summary
Versatile professional with a proven track record in customer service and food safety, demonstrated during my tenure at Sodexo. Skilled in relationship building and maintaining high standards of sanitation, I excel in fast-paced environments, significantly enhancing client satisfaction and operational efficiency. My adeptness in team coordination and patient care planning sets me apart, ensuring exceptional service delivery in every role.
Overview
19
19
years of professional experience
Work History
Chef and Server
Sodexo
02.2024 - Current
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
Hotel Receptionist
Suite Hotel Atlantis Fuerteventura
05.2008 - 06.2017
- Maintained a professional appearance of the front desk area by keeping it clean, organized, and well-stocked with necessary supplies.
- Provided exceptional customer service for a memorable stay, addressing guest inquiries and resolving issues promptly.
- Enhanced guest satisfaction by efficiently managing check-ins and check-outs at the hotel reception.
- Collaborated with housekeeping staff to ensure timely room availability and cleanliness for incoming guests.
Sales Representative
ZARA
11.2006 - 04.2007
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Sales Associate
EL CORTE INGLES
02.2006 - 10.2006
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Ministry of Education
BrazilClinical Medical Assistant - Medical
US Colleges,
Van Nuys, CA11-2024
Skills
- Food safety and sanitation
- Customer service
- Knife skills
- Documentation and charting
- Patient assessment
- Strong clinical judgment
- Patient care
- Wound care
- Compassion and empathy
- Patient monitoring
- Patient management
- Professional bedside manner
- Physical assessments
- Patient care planning
- Patient evaluation
- Taking vitals
- Collecting vitals
- Medication distribution
- Team coordination
- Maintaining privacy
- Relationship building
- Chart updating
- Vaccine administration
- Diabetes management
- Insulin medication assistance
- Personal care needs
- Patient relations
- Data collection
- HIPAA education
- Health screening
- Medical recordkeeping
Languages
English
Portuguese
Native or Bilingual
Spanish
Timeline
Chef and Server
Sodexo
02.2024 - Current
Hotel Receptionist
Suite Hotel Atlantis Fuerteventura
05.2008 - 06.2017
Sales Representative
ZARA
11.2006 - 04.2007
Sales Associate
EL CORTE INGLES
02.2006 - 10.2006
High School Diploma -
Ministry of Education
Clinical Medical Assistant - Medical
US Colleges,