Justan Johnson
Stafford,VA
Summary
Collaborative and dedicated leader that will promote, engage, and empower the work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level HR related field position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Human Resources Specialist
MCCS Quantico
11.2023 - Current
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Ensured compliance with federal, state, and local labor laws through regular audits and policy updates.
- Resolved employee complaints and grievances successfully through mediation and collaboration.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Conducted workplace compliance training to reduce liability risks and operate effectively.
Sales Manager
MCCS Quantico
10.2022 - 11.2022
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Created compelling presentations that highlighted product features/benefits to potential clients while addressing their pain points directly.
Front End Department Supervisor
Lowe's
04.2020 - 10.2022
- Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions
- Greeted visitors and customers upon arrival, helped, and answered questions to build rapport and retention
- Trained team members in successful strategies to meet operational and sales targets
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets
- Developed and implemented strategies to optimize store sales and profitability
- Utilized store analytics to identify areas of improvement in customer experiences
- Mentored team members to enhance professional development and accountability in the workplace
Program Assistant
MCCS Quantico
01.2018 - 03.2020
- Assists in the implementation, review, and plan of childcare activity
- Assists preparations and implementations specialized programs for children with special needs, i.e., handicapped children with disciplinary problems or learning disabilities of gifted children
- Observes and evaluates children's development level and maintains record of progress
- Plans and conducts parent involvement activities and encourages parents to become involved
- Helps create games and play materials, (i.e., mixing paint, playdough, and assembling props for dramatic plays activities, etc Design, implement and review a variety of activity plans to stimulate and sustain the interest of children and to contribute to their social, emotional, cognitive, and physical development
- Engaged with children on individual basis to build positive relationships and promote learning
- Actively encouraged children to develop their communication, problem-solving and social skills
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities
Shift Leader
Bob Evans Restaurants
07.2014 - 12.2017
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction
- Enforced company policies and regulations with employees
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress
- Completed cash and credit card transactions accurately using POS software
- Created incentive-based performance tracking systems to encourage positive and energetic service execution
- Enforced company policies and regulations with employees
Education
Certificate - General Education
Germanna Community College
Bachelors Of Science - Communications
University of Phoenix
02.2025
Associate Degree Of Arts And Sciences - Liberal Arts And General Studies
Germanna Community College
05.2020
High School Diploma -
North Stafford High School
06.2015
Skills
- Skilled verbal and written communications
- Training development
- HR policies and procedures
- Communications and Media
- Interpersonal ability
Timeline
Human Resources Specialist
MCCS Quantico
11.2023 - Current
Sales Manager
MCCS Quantico
10.2022 - 11.2022
Front End Department Supervisor
Lowe's
04.2020 - 10.2022
Program Assistant
MCCS Quantico
01.2018 - 03.2020
Shift Leader
Bob Evans Restaurants
07.2014 - 12.2017
Certificate - General Education
Germanna Community College
Bachelors Of Science - Communications
University of Phoenix
Associate Degree Of Arts And Sciences - Liberal Arts And General Studies
Germanna Community College
High School Diploma -
North Stafford High School
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