James D Dudley
Training Professional
Columbus,GA
Summary
Experienced and energetic learning and talent development leader who leverages learning solutions to optimize business performance with over 20 years of experience. Passionate about creating organizational cultures that cultivate exceptional employee experiences, learning, innovation and creativity to drive business growth. Articulate professional with expertise and educational background in Sales, Marketing, Leadership, Project Management, and Education.
•High Potential Development • Leadership Development • Learning and Development • LMS Management •Performance Management • Mentoring • Project Management
•Self-paced e-learning• Succession Planning • Talent Management •Team Leadership
Specialties: blended learning solutions, change management, facilitation, instructional design and development, leading and inspiring high-performance teams, learning design and development, leadership development, LMS, learning technologies, large scale learning implementation, talent management, and project management.
In depth understanding and dedication to the success of organizational vision, mission, and goals in regard to quality service, products, and training. Highly motivated to use interpersonal communication, teaching, and technical skill sets to achieve specified goals. Willing to travel and utilize creativity to benefit others in their professional development.
Overview
25
25
years of professional experience
6
6
years of post-secondary education
3
3
Certifications
Work History
Territory Asset Analysis
Aflac
07.2024 - Current
- Delivered timely insights on market trends, enabling proactive adjustments to the sales goals.
- Develops and analyzes metrics for the field to identify sales opportunities and areas to target for sales campaigns; Prepares forecasting and metrics for State Sales Director/team
- Collaborates with leadership to develop open enrollment strategies, identify accounts that do not have specific lines of business, quantify premium value, and align teams with product training needed to capitalize on the premium opportunity
Sales Trainer
Snap! Raise
7 2022 - 01.2024
- Assessed training program effectiveness on regular basis and improved upon deficient areas.
- Developed and led group training courses to align with corporate sales and service goals.
- Trained on sales and account management practices to reduce process lags and enhance performance, efficiency and profitability.
- Designed and implemented sales training program and documentation.
Broker Sales Executive
freshbenies
10.2021 - 04.2022
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Presented products to clients using dynamic presentations and practical use-case scenarios.
- Conducted 50 calls per day to warm and cold leads
Director of Training
OneShare Health
10.2020 - 05.2021
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
- Delivered new employee onboarding and training sessions via Teams and Adobe Connect.
- Increased training satisfaction to 95%
- Led the project to move to a new LMS
Virtual Trainer
Aflac
04.2016 - 10.2020
- Developed and converted courses to virtual training with interaction and engagement
- Scheduled and taught in class and online courses to increase learning opportunities.
- Implemented diverse instructional methods, optimizing trainee engagement.
- Trained on average 100 sales associates weekly.
- Led the team projects of transitioning to a new platform, direct sales, and certification of broker sales representatives.
District Sales Coordinator
Aflac
10.2013 - 04.2016
- Coached and mentored employees to strengthen sales knowledge and abilities.
- Devised innovative and successful sales strategies.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- #1 District Q4 2015 with $832,765 annual premium sold.
State Training Coordinator
Aflac
03.2010 - 10.2013
- Gathered and evaluated data about course success and participant experiences to help with future course planning.
- Planned and deployed training programs for sales procedures and activities.
- Assessed skill gaps for employees and developed training courses to meet identified needs.
- Trained and mentored 1000s of new personnel hired to fulfill various roles.
Trainer
Aflac
04.1999 - 03.2010
- Scheduled and taught in class and online courses to increase learning opportunities.
- Quickly adapted training plans for client needs, keeping timelines, budgets and desires in mind.
- Implemented new training courses after assessing corporate data and identifying employee weaknesses.
- Monitored participant workflow and behaviors throughout training process and performed audits of job skills and effectiveness.
- Onboarded over 1000 new employees
Education
ACS - Associate Customer Service
LOMA
Atlanta, GA 01.2002 - 02.2002
Some College (No Degree) - Communications
Columbus State University
Columbus, GA 06.1994 - 05.1996
High School Diploma - undefined
Columbus High School
Columbus, GA 08.1990 - 05.1994
Skills
Leadership training
Certification
ISO 9001
Timeline
Territory Asset Analysis
Aflac
07.2024 - Current
Broker Sales Executive
freshbenies
10.2021 - 04.2022
Director of Training
OneShare Health
10.2020 - 05.2021
Project Management Case Study Workshop
08-2020
Project Management Introduction
02-2019
ISO 9001
01-2019
Virtual Trainer
Aflac
04.2016 - 10.2020
District Sales Coordinator
Aflac
10.2013 - 04.2016
State Training Coordinator
Aflac
03.2010 - 10.2013
ACS - Associate Customer Service
LOMA
01.2002 - 02.2002
Trainer
Aflac
04.1999 - 03.2010
Some College (No Degree) - Communications
Columbus State University
06.1994 - 05.1996
High School Diploma - undefined
Columbus High School
08.1990 - 05.1994
Sales Trainer
Snap! Raise
7 2022 - 01.2024