Justen Cranney
Grand Rapids
Summary
Results-driven Field Service Engineer with hands-on expertise in injection molding, plastics processing, and auxiliary equipment systems. Demonstrated success in optimizing manufacturing processes, improving equipment reliability, and reducing production downtime through advanced troubleshooting and preventative maintenance strategies. Experienced in equipment installation, commissioning, technical training, and customer support across diverse manufacturing environments. Combines strong mechanical, electrical, and process engineering knowledge with exceptional communication and relationship-building skills to deliver measurable operational improvements and outstanding customer satisfaction.
Overview
4
4
years of professional experience
Work History
Field Service Engineer
Wittmann Group
Grand Rapids, Michigan
01.2025 - Current
- Troubleshoot and service Wittmann auxiliary equipment including dryers, loaders, TCU’s, and material central systems at customer facilities.
- Travel extensively throughout the U.S. to provide on-site service, equipment startups, troubleshooting, and technical support.
- Complete detailed field service reports and expense reports in a timely manner.
- Manage timesheets, travel coordination, and scheduling service visits.
- Provide technical support and solutions to minimize downtime and maintain production efficiency.
Mold Engineering Intern
TE Connectivity
Greensboro, North Carolina
05.2024 - 08.2024
- Optimized regrind material systems, improving efficiency, reducing waste, and lowering costs.
- Supported the introduction of Liquid Silicone Rubber (LSR) molding into the plant.
- Redesigned mold instruction PDFs to improve clarity and usability.
- Utilized Creo and 3D printing to support mold improvement initiatives.
Process Engineering Intern
Igloo Products Corp.
Katy, Texas
05.2023 - 08.2023
- Troubleshot injection molding machines including Engel, Toyo, Van Dorn, Milacron, and Krauss Maffei.
- Conducted check ring studies and validated cycle time verification forms.
- Utilized Sepro and Hyrobotics robot programming platforms.
Process Engineering Intern
Royal Technologies
Hudsonville, Michigan
05.2022 - 08.2022
- Executed standard two-shot mold changes efficiently.
- Troubleshot Van Dorn and Milacron Roboshot injection molding machines.
- Collected and analyzed nozzle and end cap data for process improvement.
Education
Bachelor of Science - Plastics and Polymer Engineering Technology
Ferris State University
Big Rapids, Michigan12-2024
Skills
- Technical: Injection molding (Engel, Toyo, Van Dorn, Milacron, Krauss Maffei), Creo, Sepro/Hyrobotics programming, process validation, polymer testing
- Professional: Troubleshooting, project management, technical communication, data analysis
Timeline
Field Service Engineer
Wittmann Group
01.2025 - Current
Mold Engineering Intern
TE Connectivity
05.2024 - 08.2024
Process Engineering Intern
Igloo Products Corp.
05.2023 - 08.2023
Process Engineering Intern
Royal Technologies
05.2022 - 08.2022
Bachelor of Science - Plastics and Polymer Engineering Technology
Ferris State University