Justess Wheeler
Evansville,IN
Summary
Versatile professional with a proven track record of excelling in complex problem-solving and clear communication. Demonstrated ability to enhance customer satisfaction and streamline processes, leveraging expertise in real estate and Microsoft Excel. Skilled in fostering positive relationships and managing high-volume tasks efficiently, contributing to significant operational improvements.
Overview
11
11
years of professional experience
Work History
Bartender
Victoria National Golf Club
04.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Bartender
Buffalo Wild Wings
05.2014 - 07.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Remote Title Specialist
Landmark Field Services
01.2016 - 12.2019
- Reduced title discrepancies by proactively researching and resolving any potential issues in advance.
- Conducted thorough public record searches to verify property ownership history and identify potential liens or encumbrances.
- Enhanced document accuracy by meticulously reviewing and verifying titles for correctness.
- Ensured timely processing of title applications by efficiently managing a high volume of daily tasks.
- Expedited title application approvals by accurately preparing all necessary documentation for submission to appropriate agencies.
- Provided expert guidance on complex title matters, serving as a reliable resource for colleagues and clients alike.
Youth Development Professional
Boys and Girls Club of Indianapolis
05.2013 - 05.2014
- Provided support and guidance to youth, helping them overcome personal challenges and achieve their goals.
- Promoted positive behavior among youth by modeling healthy relationships, conflict resolution, and decision-making skills.
- Engaged and interacted with youth members, teaching sustainable habits, and coping mechanisms.
- Assisted with educational needs through tutoring and homework assistance.
- Enhanced youth development by implementing engaging and interactive programs tailored to individual needs.
- Developed strong rapport with families, ensuring their involvement in supporting the growth of their children within our programs.
Education
Bachelor of Science - Business Administration
Vincennes University
Vincennes, IN05-2026
Skills
- Strong multitasking
- Customer Service
- Clear and effective communication
- Complex Problem-Solving
- Organizational abilities
- Real estate knowledge
- Verbal and written communication
- Proficient in Microsoft Excel and PowerPoint
Timeline
Bartender
Victoria National Golf Club
04.2023 - Current
Remote Title Specialist
Landmark Field Services
01.2016 - 12.2019
Bartender
Buffalo Wild Wings
05.2014 - 07.2022
Youth Development Professional
Boys and Girls Club of Indianapolis
05.2013 - 05.2014
Bachelor of Science - Business Administration
Vincennes University
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