Justice Ahiara
Daytona Beach,Florida
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Develop and Implement Innovation and design thinking
Managed projects from conception to completion, ensuring timely delivery and meeting project objectives.
Requirement Gathering and Analysis
Excellent knowledge of Agile and Scrum project methodologies to drive IT initiatives
Experience managing complex scaled agile programs
Overview
7
7
years of professional experience
Work History
Logistic Manager
Chiechezonam Transport Company
07.2016 - 12.2020
- Monitored logistics performance and identified improvement opportunities.
- Managed logistics budgets and forecasting to achieve cost-effective operations.
- Resolved shipping discrepancies by coordinating customer and courier communications.
- Directed shipping and receiving of wide range of products daily.
- Selected, trained and developed logistics personnel to achieve high-performing teams.
- Coordinated driver dispatch to accomplish daily delivery requirements.
Production of Water Filtration
Wise Water Solution
05.2021 - 04.2022
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Bussed and reset tables to keep dining room and work areas clean.
Business Analyst
Envision Technical Solutions
11.2020 - Current
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Collaborated with stakeholders to define project objectives and criteria.
- Performed gap analysis to identify areas of improvement.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
Education
Bachelor of Science - Economics
Ebonyi State University
Abakiliki, Nigeria06.2012
Skills
- Quality Assurance
- Workflow Analysis
- Campaign Performance Tracking
- Business Process Improvement
- Internal Auditing
- Operational Reporting
- Predictive Modeling
Timeline
Production of Water Filtration
Wise Water Solution
05.2021 - 04.2022
Business Analyst
Envision Technical Solutions
11.2020 - Current
Logistic Manager
Chiechezonam Transport Company
07.2016 - 12.2020
Bachelor of Science - Economics
Ebonyi State University