Justice Asare

*Inspected output samples using industry-appropriate methods, such as comparing to standards, measuring dimensions, and examining functionality.

* Inspected output samples using industry-appropriate methods, such as comparing to standards, measuring dimensions, and examining functionality.

* Checked that the assembly or production line adheres to standards and procedures and complying with legal requirements.

* Reviewed blueprints and specifications to compare to produced goods.

* Recorded and inspected results by completing reports, summarizing re-works and wastes and inputting data into quality database.

* Trained the production team on quality control measures to improve product excellence.

* Proposed improvements to the production process

* Monitored the use of equipment to ensure it is safe and discard any that do not meet requirements.

* Updated job knowledge by engaging in educational opportunities and regular training.

* Kept measurement equipment operating accurately by following calibration requirements and calling for repairs.

* Reading and interpreting engineering drawings and radiographs

*Used gauges such as calipers and micrometers to measure products.

* Collected and compiled statistical quality data.

*Assisted in the development of test methods and inspection plans.

*Determined the causes of product defects and reworks.

• Receive and check incoming pick tickets
• Locate products using technology
• Retrieve orders according to quantity, size etc
• Build pallets with orders and position them to loading docks
• Wrap orders before loading on trucks
• Re-stock inventory manually or with warehouse equipment.

• Reviewed records and paperwork to maintain accuracy in all documents pertaining to food
• Planned Pre-op and environmental swabs to ensure plant cleanliness conform to plant sanitary standards
• Monitored compliance with quality standards on the production floor to ensure product code conforms are to specification and food safety practice
• Calibrated and cleaned testing equipment and tools
• Provided support to the Production Floor by enforcing and monitoring safe quality food (SQF) policies and practices and GMP's ensure quality
• Held products due to nonconformance and compliance
• Inspected and corrected date code and label errors as one of the main reasons to lock out/down products
• Verification of all ingredients to various lines to prevent using wrong and expired ingredients
• Ensured and enforced all USDA and FDA requirements in food plant using SQF Standards.

• Responding to customer inquiries via email of calls related to ticket booking and making the necessary modification to suit customers’ preferences
• Troubleshooting tech problems related to customer booking and resolving it or escalating to their 2 for further assistance with resolving this query
• Handling complaints to building strategies for improving the overall customer experience and fostering loyalty
• Create a ticket for each incident reported by the customer and work diligently to ensure issues are resolved in a timely manner.

• Answered an average of 30 calls per day by addressing customer inquiries, solving problems, and providing new product information
• Described products to customers and accurately explained details and care of merchandise
• Answered product questions with up-to-date knowledge of sales and store promotions
• Effectively communicated with and supported sales, marketing, and administrative teams daily.