JUSTICE BATT
Northridge,CA
Summary
Experienced professional skilled in team management and multitasking. Proven problem-solver with strong communication abilities and attention to detail. Adaptable and quick to learn, maintaining composure in high-pressure situations.
Overview
5
5
years of professional experience
Work History
Dispatcher & Scheduling
Adcomm: Navarre Contact Center
Navarre, Florida
01.2018 - 01.2020
- Coordinated communication between drivers and clients to ensure timely deliveries.
- Managed scheduling of drivers to ensure timely service delivery.
- Documented daily activities and maintained accurate logs of dispatch operations.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Resolved customer complaints related to service issues or delays.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
- Utilized various software systems to facilitate movement, planning and scheduling.
Store Manager
Rescue Mission Thrift Store
Panama City, Florida
01.2015 - 01.2016
- Managed daily store operations to create a welcoming environment for customers.
- Supervised staff training to improve teamwork and communication skills.
- Updated store signage and displays to enhance visual appeal.
- Developed tactics and strategies targeting operational performance and sales goals.
- Mentored new employees, offering insights into company programs.
Administrative Assistant
Panama City Rescue Mission
Panama City, Florida
01.2015 - 01.2016
- Streamlined daily office operations and organized filing systems for efficiency.
- Coordinated events and activities to enhance community outreach efforts.
- Ensured effective business correspondence through phone calls and emails.
- Entered data into spreadsheets using Microsoft Excel to maintain accurate records.
- Composed letters, memos, reports, and presentations as required by management.
Education
High School Diploma - undefined
Navarre High School
Navarre, FL01.2023
Skills
Communication coordination
Schedule management
Dispatch software expertise
Customer issue resolution
Data entry precision
Logistics management for vehicles
Dispute resolution techniques
Log updates and maintenance Record keeping Data management System monitoring
Records management
Timeline
Dispatcher & Scheduling
Adcomm: Navarre Contact Center
01.2018 - 01.2020
Store Manager
Rescue Mission Thrift Store
01.2015 - 01.2016
Administrative Assistant
Panama City Rescue Mission
01.2015 - 01.2016
High School Diploma - undefined
Navarre High School