JUSTICE BATT
Northridge,CA
Summary
Experienced professional skilled in team management and multitasking. Proven problem-solver with strong communication abilities and attention to detail. Adaptable and quick to learn, maintaining composure in high-pressure situations.
Overview
5
5
years of professional experience
Work History
Dispatcher & Scheduling
Adcomm: Navarre Contact Center
01.2018 - 01.2020
- Coordinated communication between drivers and clients to ensure timely deliveries.
- Managed scheduling of drivers to ensure timely service delivery.
- Documented daily activities and maintained accurate logs of dispatch operations.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Resolved customer complaints related to service issues or delays.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
- Utilized various software systems to facilitate movement, planning and scheduling.
Store Manager
Rescue Mission Thrift Store
01.2015 - 01.2016
- Managed daily store operations to create a welcoming environment for customers.
- Supervised staff training to improve teamwork and communication skills.
- Updated store signage and displays to enhance visual appeal.
- Developed tactics and strategies targeting operational performance and sales goals.
- Mentored new employees, offering insights into company programs.
Administrative Assistant
Panama City Rescue Mission
01.2015 - 01.2016
- Streamlined daily office operations and organized filing systems for efficiency.
- Coordinated events and activities to enhance community outreach efforts.
- Ensured effective business correspondence through phone calls and emails.
- Entered data into spreadsheets using Microsoft Excel to maintain accurate records.
- Composed letters, memos, reports, and presentations as required by management.
Education
High School Diploma - undefined
Navarre High School
Navarre, FL01.2023
Skills
Communication coordination
Timeline
Dispatcher & Scheduling
Adcomm: Navarre Contact Center
01.2018 - 01.2020
Store Manager
Rescue Mission Thrift Store
01.2015 - 01.2016
Administrative Assistant
Panama City Rescue Mission
01.2015 - 01.2016
High School Diploma - undefined
Navarre High School