Justice Brooner
Tomah,WI
Summary
Proven leader with a track record of enhancing team productivity and customer satisfaction at Dairy Queen. Excelled in staff training, conflict resolution, and maintaining high safety standards. Skilled in cash handling and fostering a positive work environment. Demonstrated ability to multitask and solve problems, ensuring seamless operations. Reliable Shift Leader with 3 years in food industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.
Overview
3
3
years of professional experience
Work History
Shift Leader
Dairy Queen
12.2021 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
- Resolved conflicts between employees to maintain positive and productive work environments.
Education
High School Diploma -
Tomah High School
Tomah, WI05.2034
Skills
Positive Attitude
Cash Handling
Team Leadership
Problem-Solving
Decision-making capabilities
Flexible Schedule
Customer Service Management
Team Supervision
Staff education and training
Assigning Work
Multitasking
Timeline
Shift Leader
Dairy Queen
12.2021 - Current
High School Diploma -
Tomah High School