Justice Carter
Oakland,CA
Summary
Thorough team contributor with strong organizational capabilities. Possesses deep understanding of fashion industry with strong technical skills and eye for fine detail. Creator of high-quality pieces utilizing comprehensive planning process to guide garment construction. Experience using design software and pattern-making techniques to produce high-quality garments. Knowledge of fabric properties and garment construction ensures practical and visually appealing designs.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Trader Joe's
10.2020 - Current
- Operational Management: Supervise and coordinate daily store operations to ensure smooth and efficient functioning. Manage store opening and closing procedures, including cash handling and end-of-day reconciliation.
- Inventory and Ordering: Oversee inventory management, including stock levels, replenishment, and inventory rotation. Utilize ordering systems to place orders with suppliers, track deliveries, and manage product availability. Monitor stock levels to prevent overstock or stockouts and adjust orders based on sales trends and seasonal demand.
- Distribution and Delivery: Coordinate with distribution centers and delivery services to ensure timely and accurate delivery of products. Manage the receiving process, including inspecting deliveries, handling discrepancies, and ensuring proper storage of goods.
- Employee Management: Recruit, hire, train, and develop staff to ensure high performance and adherence to company standards. Create work schedules, manage employee performance, and address staffing issues as needed. Conduct performance evaluations and provide constructive feedback to employees.
- Customer Service: Ensure exceptional customer service by addressing customer inquiries, resolving complaints, and maintaining a welcoming store environment. Train staff in customer service best practices and ensure all team members are aligned with company values.
- Sales and Merchandising: Implement merchandising strategies to enhance product visibility and maximize sales. Analyze sales data and customer trends to make informed decisions on product placement and promotions.
- Financial Management: Monitor and manage store budgets, including controlling expenses and optimizing profitability. Analyze financial reports and key performance indicators to assess store performance and implement improvement strategies.
- Administrative Duties: Prepare and maintain accurate records related to inventory, sales, staffing, and financials. Handle administrative tasks such as payroll processing, vendor communications, and report generation.
Personal Stylist
Nordstrom
07.2019 - 11.2020
- Personal Styling and Client Relations: Provide personalized styling services to clients, understanding their preferences and needs to deliver tailored fashion solutions. Build and maintain strong client relationships, ensuring a high level of customer satisfaction and repeat business. Offer expert advice on outfit coordination, accessorizing, and current fashion trends.
- Technological Expertise: Proficiently utilized all in-store technologies to streamline operations and enhance the shopping experience.
- Visual Standards: Collaborated with department managers to uphold and maintain high visual merchandising standards, ensuring an attractive and organized presentation of products. Knowledge Resource: Leveraged in-depth knowledge of products, services, and company policies to assist both customers and colleagues effectively.
- Advanced Training: Participated in multiple advanced selling techniques and award-winning customer service training programs to continuously improve skills.
- Employee Training: Trained new sales associates in effective sales techniques, superior customer service, and operational strategies to optimize team performance and cohesion.
Design Intern
URBN INC
01.2019 - 10.2019
- Gained valuable hands-on experience working on diverse projects ranging from corporate branding initiatives to digital marketing campaigns.
- Supported social media efforts by designing visually engaging graphics that aligned with brand guidelines.
- Art Direction Support: Assist the Art Director in conceptualizing and executing visual displays, store layouts, and marketing materials. Help in creating mood boards, visual presentations, and design concepts that align with Anthropologie’s brand identity and seasonal themes.
- Collaborate with graphic designers, photographers, and other creative professionals to produce high-quality visual content.
- Merchandising: Support the Lead Merchandiser in developing and implementing merchandising strategies that enhance product presentation and drive sales. Assist with arranging and styling merchandise in-store to create visually appealing displays that reflect current trends and seasonal themes. Ensure that visual merchandising aligns with brand standards and effectively communicates product messages to customers.
- Project Coordination: Participate in the planning and execution of special projects, including store launches, seasonal promotions, and visual updates. Coordinate with various departments to ensure timely and accurate implementation of visual and merchandising strategies.
Inventory Control Specialist
MCAS
12.2015 - 10.2018
- Inventory Management: Oversee the inventory of travel tickets and tour packages, ensuring accurate tracking and availability of all products. Monitor stock levels and manage reordering processes to maintain optimal inventory levels and prevent stockouts or overstock situations.
- Supplier Coordination: Establish and maintain relationships with travel suppliers, tour operators, and ticket vendors to ensure timely and accurate inventory replenishment. Negotiate terms and conditions with suppliers to secure favorable rates and service levels. Booking and Reservations: Manage the booking system and ensure accurate entry of reservations and ticket information. Coordinate with the sales team to handle special requests, group bookings, and last-minute changes effectively.
- Data Analysis and Reporting: Analyze inventory data and sales trends to forecast demand and make informed decisions about stock levels and purchasing. Prepare and present regular reports on inventory status, sales performance, and financial metrics to management. Quality Control: Conduct regular audits of inventory to verify accuracy and address discrepancies promptly. Ensure all travel documents and tickets meet quality standards and comply with industry regulations.
- Customer Service: Address customer inquiries and resolve issues related to inventory, ticketing, and reservations in a timely and professional manner. Provide support to customers seeking information on available travel options, package details, and booking procedures.
- System Management: Utilize inventory management software and other relevant tools to track, manage, and report on inventory. Implement and maintain effective processes for inventory control, data entry, and record-keeping.
- Training and Supervision: Train and supervise staff involved in inventory management, booking, and customer service roles. Develop and implement procedures to enhance team performance and ensure adherence to company policies.
- Financial Management: Manage inventory budgets and track expenses related to the procurement of tickets and tour packages. Monitor financial transactions related to inventory and resolve any discrepancies.
- Compliance and Documentation: Ensure compliance with travel industry regulations, company policies, and legal requirements related to ticketing and inventory management. Maintain accurate and organized documentation for all inventory-related transactions and activities.
Education
Bachelor of Science - Fashion Design
San Francisco State University
San Francisco, CA12-2023
Associate of Science - Fashion Technology
San Diego Mesa College
San Diego, CA05-2020
Skills
- Garment fitting
- Technical sketches
- Patterning skills
- Time management abilities
- Adobe Illustrator
- Design collaboration
Timeline
Assistant Manager
Trader Joe's
10.2020 - Current
Personal Stylist
Nordstrom
07.2019 - 11.2020
Design Intern
URBN INC
01.2019 - 10.2019
Inventory Control Specialist
MCAS
12.2015 - 10.2018
Bachelor of Science - Fashion Design
San Francisco State University
Associate of Science - Fashion Technology
San Diego Mesa College